AV Technician / Sound Engineer

Fairmont Hotels & Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hotel chain in Dubai is seeking an AV Technician to set up and manage audio-visual equipment for events. The role involves collaborating with event planners, providing technical support, and ensuring high-quality audio-visual experiences. Candidates should have strong technical knowledge and customer service skills, with a preference for those with relevant certifications. Competitive benefits and opportunities for personal growth are provided.

Benefits

Free stays at all 25hours hotels

Generous discounts at bars and restaurants

Staff parties

Qualifications

• Proven experience as an AV Technician or similar role in a hospitality setting.
• Strong technical knowledge of audio-visual systems.
• Proficiency in operating AV software and equipment.

Responsibilities

• Set up and configure audio-visual equipment in event spaces.
• Provide on-site technical support during events.
• Operate sound mixing consoles for optimal sound quality.

Skills

Audio-visual systems knowledge

Problem-solving skills

Customer service

Technical knowledge of sound and video equipment

Effective communication

Education

Diploma or certification in Audio Engineering or related field

Tools

AV mixing consoles

Audio-visual software

Video conferencing platforms

Job description

Company Description

At the 25hours Hotel One Central, Bedouin traditions are brought back to life and reinterpreted in a contemporary way. Here our colleagues become storytellers themselves. With a view of the Museum of the Future near the Dubai International Financial Center, everyone will find their way to us. Whether for an ice cream walk or a birthday celebration, we also enjoy spending time together outside of work. We are a colourful, diverse, professional team and love our friendly, informal culture.

COME AS YOU ARE & JOIN THE 25h TRIBE.

Job Description

How does your working day look like …

Responsibilities

• Event Setup: Set up and configure audio-visual equipment including microphones, speakers, projectors, screens, and lighting systems in event spaces throughout the hotel.
• Technical Support: Provide on-site technical support during events to troubleshoot and resolve any audio-visual issues promptly.
• Sound Mixing and Control: Operate sound mixing consoles and audio equipment to ensure optimal sound quality during events. Balance audio levels and adjust settings as needed.
• Video Support: Set up and operate video equipment such as projectors, monitors, and cameras for presentations, video conferencing, and other visual needs.
• Collaboration: Collaborate with event planners, organizers, and hotel staff to understand event requirements and provide tailored AV solutions.
• Equipment Maintenance: Maintain and inventory AV equipment, ensuring that all devices are in good working condition. Coordinate repairs and replacements when necessary.
• Customer Service: Provide excellent customer service to guests and event organizers, addressing their audio-visual needs and ensuring a positive experience.
• Adherence to Standards: Ensure compliance with hotel policies, safety standards, and industry regulations related to audio-visual equipment and operations.

Qualifications

• Proven experience as an AV Technician, Sound Engineer, or similar role in a hotel or hospitality setting.
• Strong technical knowledge of audio-visual systems, including sound reinforcement, video display, and lighting equipment.
• Proficiency in operating AV software, mixing consoles, amplifiers, microphones, and other audio-visual devices.
• Familiarity with video conferencing platforms (e.g., Zoom, Microsoft Teams) and live streaming technologies is desirable.
• Excellent problem-solving skills and the ability to troubleshoot technical issues efficiently.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks and prioritize workload.
• Effective communication and interpersonal skills, with a customer‑focused approach.
• Flexibility to work evenings, weekends, and holidays based on event schedules.
• Diploma or certification in Audio Engineering, Sound Technology, or a related field is preferred.

Additional Information

• Get to know all the other 25hours hotels and stay ten nights a year for free as an employee!
• Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world.
• Benefit from great offers from our numerous cooperation partners.
• Be part of our hilarious staff parties and much more…