Automotive Service Experience Lead

Al Tayer Motors; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading automotive service provider in Dubai is seeking a skilled professional to enhance customer retention through quality service and accurate recording of repair needs. The ideal candidate will have 2-5 years of experience in the automotive trade and a vocational qualification or diploma in automobile engineering. Responsibilities include customer interaction, preparing work instructions for technicians, and ensuring quality service delivery.

Qualifications

• 2-5 years’ experience in automotive trade.
• Proficient in recording and organizing quality repair and maintenance services.
• Ability to provide professional advice on maintenance needs.

Responsibilities

• Receive and greet customers and assess service/repair needs.
• Prepare clear work instructions for technicians based on customer approval.
• Ensure the quality of work meets the prescribed standard upon completion.

Skills

Customer service skills

Communication skills

Automotive technical knowledge

Education

Vocational qualification in automotive trade or Diploma in Automobile Engineering

Job description

A leading automotive service provider in Dubai is seeking a skilled professional to enhance customer retention through quality service and accurate recording of repair needs. The ideal candidate will have 2-5 years of experience in the automotive trade and a vocational qualification or diploma in automobile engineering. Responsibilities include customer interaction, preparing work instructions for technicians, and ensuring quality service delivery.