Automotive Service Advisor: Elevate Customer Experience

TALENTMATE; Sharjah; On-site; AED 60,000 - 120,000; Full time

Job summary

A recruitment and staffing company in Sharjah is seeking an Automotive Service Advisor to enhance customer experience at their service center. You will be responsible for communicating with customers, assessing their service needs, and coordinating with technicians. Ideal candidates will have a strong background in customer service and mechanical knowledge. This full-time role offers a great opportunity to advance your career in the automotive industry.

Qualifications

• Proven experience as a Service Advisor or similar customer service role.
• Strong mechanical knowledge and understanding of automotive systems.
• Excellent communication skills, both verbal and written.

Responsibilities

• Serve as the primary point of contact for customers at the service center.
• Understand and assess customers' automotive service needs accurately.
• Coordinate with automotive technicians to relay customer concerns.

Skills

Customer service

Communication skills

Multitasking

Automotive knowledge

Education

High school diploma or equivalent

Automotive certification

Tools

CRM applications

Job description

A recruitment and staffing company in Sharjah is seeking an Automotive Service Advisor to enhance customer experience at their service center. You will be responsible for communicating with customers, assessing their service needs, and coordinating with technicians. Ideal candidates will have a strong background in customer service and mechanical knowledge. This full-time role offers a great opportunity to advance your career in the automotive industry.