Audio Visual Technician

Fairmont Hotels & Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel in Dubai is seeking an AV Technician responsible for setting up and maintaining audio-visual equipment for various events. Candidates should have 1-3 years of experience in the audio-visual or hospitality field and strong communication skills. The position offers a chance to work in a vibrant environment with diverse opportunities for growth and development.

Qualifications

• 1–3 years of experience in audio-visual or related field.
• Familiarity with hotel banquet operations is a plus.
• Ability to read event diagrams and cable layouts.

Responsibilities

• Set up, operate, and maintain AV equipment for events.
• Troubleshoot technical issues during events.
• Assist in establishing service standards for Banquet.

Skills

Audio systems proficiency

Communication skills

Problem-solving ability

Customer-service focus

Team-oriented

Education

High school diploma or equivalent

Technical training or AV certifications

Tools

Audio mixers

Video displays

Lighting setups

Conferencing platforms (Zoom, Teams, Webex)

Job description

Company Description

Novotel Dubai Gold District -Hotel that makes every moment matter

Soak up the futuristic glamour and vibrant trading legacy of Dubai at Novotel Dubai Gold District, a 4-star hotel perfectly situated within 10 kilometers from both Dubai International Airport and the Dubai Cruise Terminal at Port Rashid, and only 15 minutes away from the Dubai World Trade Center, making it an ideal destination for both business and leisure travellers.

Located in Dubai's historic trading hub, Novotel Dubai Gold District offers easy access to the Gold and Spice Souks, blending culture and commerce. Perfect for business or leisure, it combines comfort, style, and connectivity in the city's golden heart. After a day of business or exploration, unwind in one of 290 elegant rooms offering comfort, modern amenities, and city views. Relax on the 14th floor with an outdoor pool, spa, and gym overlooking Dubai's shimmering skyline.

Located in the heart of Dubai's historic trading hub, Novotel Dubai Gold District offers easy access to Gold Souk, Spice Souk, Port Rashid Cruise Terminal, and Dubai International Airport-an ideal base for exploring the city.

Job Description

The AV Technician is responsible for setting up, operating, maintaining, and troubleshooting audio-visual equipment used for meetings, conferences, banquets, and special events within the hotel. The role ensures high-quality technical support and exceptional guest service for all internal and external clients.

• Assist the manager in establishing service standards and procedures for Banquet and assures that they are achieved and followed by proper training, supervision and control.
• Set ups audio, video and lighting to meet guest requirements.
• Troubleshoots technical issues, pinpoint faults, and offer remedies during events.
• Works closely with the conference and banqueting team.
• Complies with hotel security, fire regulations and all health and safety legislation.
• Excellent knowledge of front of house equipment and property management systems.
• Attends appropriate training courses when required.
• Ensures compliance of brand standards.
• Assists other departments wherever necessary and maintain good working relationships.
• Undertakes all duties and responsibilities in accordance with the relevant work rules and standards.
• Responds immediate to all work requests which concern Health and Safety.
• Responds to guest requests promptly in a professional and courteous manner.
• Completes all work orders with due diligence.
• Introduces innovative ideas.

Qualifications

High school diploma or equivalent required; technical training or AV certifications preferred.

1–3 years of experience in audio-visual, live events, hospitality, or related field.

Familiarity with hotel banquet operations is a plus.

Proficiency with audio systems, mixers, microphones, and speakers.

Experience with video projection, displays, switchers, and playback devices.

Knowledge of lighting setups (basic to intermediate).

Understanding of conferencing platforms (Zoom, Teams, Webex).

Ability to read event diagrams and cable layouts.

Strong communication and customer-service skills.

Ability to handle pressure and solve problems quickly.

Team-oriented with a professional, guest-focused attitude.

Strong attention to detail and time management.

Additional Information

Diversity&Inclusionfor Accor means welcoming each and everyoneandrespecting their differences by giving priority only to qualities andskills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellentworking conditions and to promote the development ofall people, including thosewith disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.