Associate Security Engineer (Endpoint Security)

Intertec Softwares; Dubai; On-site; AED 180,000 - 280,000; Full time

Job summary

Intertec Softwares is seeking a hands-on Security Operations Manager to oversee end-to-end endpoint protection platforms. You will act as a technical expert, focusing on deployment, policy tuning, alert response, and threat containment across Trend Micro, CrowdStrike and SentinelOne ecosystems.

In this role, you will support customers, gather data, maintain documentation, and participate in deployment and validation activities. Strong communication and a proactive learner mindset are required.

Qualifications

• Experience with Trend Micro, CrowdStrike and SentinelOne platforms.
• Strong written and verbal communication skills are essential.
• Ability to deploy, test and validate endpoint security policies.

Responsibilities

• Act as technical expert for endpoint security solutions with deployment and policy tuning.
• Manage end-to-end EDR operations including agent lifecycle management and remediation.
• Provide day-to-day operational support and customer assistance for deployments.
• Assist in data gathering and documentation to understand customer environments.
• Participate in deployment, testing and validation of endpoint policies.

Skills

Endpoint security

Threat hunting

Policy tuning

Documentation

Customer handling

Tools

Trend Micro

CrowdStrike

SentinelOne

Job description

RESPONSIBILITIES (INCLUDES TASKS AND AUTHORITIES):

• Act as the technical expert for the following solutions focusing on end-to-end operational support and management:
• Trend Micro Full-cycle management of endpoint protection platforms from deployment to advanced policy tuning and alert response.
• SentinelOne End-to-end EDR operations including agent lifecycle management threat hunting and automated remediation.
• CrowdStrike Comprehensive support for the Falcon platform ensuring full visibility threat detection and incident containment.
• Operational Support:Provide expertise in handling solutions on a day-to-day operational basis or supporting customers.
• Support the project cycle under guidance:
• Data Gathering & Documentation Assist in understanding customer environments and maintaining technical documentation.
• Deployment & Testing Participate in the configuration and validation of endpoint security policies.
• Handover Help prepare technical runbooks for customer handover.
• Technical Fundamentals:Maintain strong basics and understanding of cybersecurity networking and system fundamentals.
• Continuous Learning:Demonstrate a willingness to learn and train on new security solutions as market demands evolve.
• Health Checks:Perform routine health checks for existing deployments and troubleshoot basic technical issues.

CERTIFICATIONS:

Trendmicro

TECHNICAL SKILLS /COMPETENCIES:

MANDATORY

• Strong Knowledgeon below Technologies:
• Trendmicro
• Crowdstrike

Competency Levels

• TrendMicro L2
• CrowdStrike L2

SOFT SKILLS:

MANDATORY

• Strong written and verbal communication and analytical skills
• Ability to multi-task prioritize multipleobjectivesinitiativesandrequests.
• High Degree of Perseverance
• Very goodCustomer handling Skills
• Can do attitude
• Open to learnnew technologies

Required Experience:

Manager