Associate Director Contracts & Claims, Retail Development

AECOM; Dubai; On-site; AED 600,000 - 900,000; Full time

Job summary

AECOM is seeking a senior professional to oversee the delivery and financial performance of a major project in Dubai. You will act as the Workbench Project Director, aligning with client goals and internal standards while leading project services for robust control and reporting.

You will build strong client relationships across all phases, identify opportunities for additional work, and drive proposals, variations, and contract negotiations with a focus on profitability and timely cash

Qualifications

• Bachelor's degree in Law or Business Administration or related field required.
• Typically 12–15 years post-undergraduate experience in complex contract negotiations and claims resolutions.
• Outstanding negotiation and communication skills, both written and verbal.
• Demonstrated leadership abilities and experience managing teams.
• Proficiency in contract management software and tools.

Responsibilities

• Oversee delivery and financial performance of the project.
• Act as Workbench Project Director ensuring alignment with client goals and internal standards.
• Lead project services using Workbench and other systems for project control and reporting.
• Build and maintain strong client relationships across all project phases.
• Identify opportunities to secure additional work from existing clients.

Skills

Negotiation

Communication

Leadership

Team management

Education

Bachelor's degree in Law

Bachelor's degree in Business Administration

Tools

Contract management software

Job description

Responsibilities:

• Oversee the successful delivery and financial performance of the project.
• Act as Workbench Project Director ensuring alignment with client goals and internal standards.
• Lead project services using Workbench and other relevant systems to ensure effective project control and reporting.
• Build and maintain strong client relationships leading engagement across all phases of the project.
• Identify and pursue opportunities to secure additional work from existing clients contributing to a sustainable pipeline of future projects.
• Lead the preparation of proposals and negotiation of variations to scope and contracts.
• Drive project performance to improve profitability and ensure timely cash collection in line with contract terms.
• Actively monitor and regulate financial performance taking corrective action as needed.
• Interpret and present benchmark data to clients supporting informed decision-making.
• Provide leadership and direction to project teams fostering an engaged and high-performing workforce.
• Manage resources across large or multiple projects ensuring delivery within established budgets.
• Support talent development through mentoring coaching and performance management.
• Ensure all deliverables comply with internal Project Delivery Standards (PDS) and quality assurance requirements.
• Maintain rigorous adherence to QA protocols and contribute to continuous improvement initiatives.
• Represent the company in internal and external networking activities.
• Enhance the companys and your professional profile as an industry leader or thought leader by actively participating in sector forums publications or speaking engagements.
• Present project deliverables and insights to clients with clarity and confidence ensuring alignment with expectations and strategic goals.

Qualifications :

• Bachelors degree in Law Business Administration or a related field
• Typically a minimum of 12 - 15 years post-undergraduate experience.
• Proven track record in leading and managing complex contract negotiations and claims resolutions
• Outstanding negotiation and communication skills both written and verbal
• Demonstrated leadership abilities and experience managing teams
• Proficiency in contract management software and tools

Additional Information :

About AECOM

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status AECOM benefits may include medical dental vision life AD&D disability benefits paid time off leaves of absences voluntary benefits perks flexible work optionswell-being resources employee assistance program business travel insurance service recognition awards retirement savings plan and employee stock purchase plan.

AECOM is the global infrastructure leader committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities we solve our clients complex challenges in water environment energy transportation and buildings. Our teams partner with public- and private-sector clients to create innovative sustainable and resilient solutions throughout the project lifecycle from advisory planning design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at .

What makes AECOM a great place to work

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts youll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills helping you build the career youve always envisioned. Here youll find a welcoming workplace built on respect collaboration and community - where you have the freedom to grow in a world of opportunity.

As an Equal Opportunity Employer we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Contract