Assistant Security Manager (Team Leader)

Hilton Worldwide, Inc.; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company is seeking an Assistant Security Manager to direct security personnel and ensure compliance with safety regulations. The ideal candidate will have supervisory security experience, strong communication skills, and the ability to respond to guest needs. Applicants must be SIA trained and possess relevant certifications. This role is vital in maintaining a safe environment for guests and staff.

Qualifications

• Responsible for directing and coordinating the activities of security personnel.
• Ensure compliance with local safety regulations and hotel emergency procedures.
• Plan and deliver regular staff awareness training.

Responsibilities

• Direct security personnel and ensure their understanding of security procedures.
• Liaise with government and law enforcement agencies as necessary.
• Organise patrolling of all areas to deliver a safe environment.

Skills

Organised and systematic approach to problem solving

Security industry experience in supervisory capacity

Ability to listen and respond to demanding guest needs

Good leadership, interpersonal and communication skills

Committed to delivering high levels of customer service

Flexibility to respond to a range of different work situations

Education

SIA trained and licensed

First Aid

Fire fighting qualification

Tools

IT proficiency

Job description

Job Description - Assistant Security Manager (Team Leader) (HOT0C3GT)

Assistant Security Manager (Team Leader) (HOT0C3GT)

Job Number: HOT0C3GT

Work Locations

Hilton Garden Inn Ras Al Khaimah, Ben Dhar Street, Ras Al Khaimah, TBD

An Assistant Security Manager directs security personnel and works with Department Heads to deliver a safe Guest and Member experience while ensuring compliance with local safety legislation and hotel emergency procedures.

What will I be doing?

As an Assistant Security Manager, you will be responsible for directing and coordinating the activities of security personnel, working with Department Heads to confirm all staff understands security procedures, and organising patrolling of the property to deliver a safe Guest and Member experience. You will also ensure the hotel is in compliance with all local safety regulations and is conversant with hotel emergency procedures. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Maintain good communication and work relationships in all areas of the hotel
• Liaise with government and law enforcement agencies as necessary
• Coordinate additional personnel for Conference and Banqueting functions
• Organise patrolling of all boundary areas, bedrooms, offices, storage areas, public areas, and function rooms
• Assist the hotel in complying with Local Fire Safety Legislation
• Assist the hotel with Local Safety Legislation to ensure compliance of the security department
• Knowledge of the codes of practice for P.A.C.E.
• Ensure tours are carried out for the purpose of fire prevention, safe means of escape, and security
• Inquire as necessary into and report upon any thefts within the hotel using your discretion in connection with any of these matters that you deem should be reported to the police
• Direct and coordinate the activities of all security personnel, engage in the implementation of safety and security procedures for the department, and provide assistance and advice to other departments in relation to security
• Prepare incident reports and ensure all allegations are properly followed up
• Liaise with Departmental Heads to ensure hotel staff is aware of their security responsibilities
• Plan, deliver and facilitate regular staff awareness training
• Be fully conversant of company terrorist procedures and convey to staff
• Be fully conversant with hotel Fire and Emergency procedures
• Responsible for management of key control within all departments

What are we looking for?

An Assistant Security Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Organised and systematic approach to problem solving
• Security industry experience in supervisory capacity
• SIA trained and licensed
• Ability to listen and respond to demanding guest needs
• Good leadership, interpersonal and communication skills
• Accountable and resilient
• Committed to delivering high levels of customer service
• Ability to work under pressure
• Flexibility to respond to a range of different work situations
• Good grooming standards

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in same or similar role
• First Aid
• Fire fighting qualification
• IT proficiency

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!