Assistant Security Manager

Hilton Worldwide, Inc.; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A global hospitality company seeks an Assistant Security Manager to lead security personnel at their Ras Al Khaimah location. Responsibilities include ensuring compliance with local safety legislation, coordinating security activities, and training staff on procedures. Ideal candidates should be organised, licensed, and have supervisory experience in the security industry. Competitive salary and benefits offered.

Qualifications

• Security industry experience in a supervisory capacity.
• SIA trained and licensed.
• Committed to delivering high levels of customer service.

Responsibilities

• Direct and coordinate the activities of all security personnel.
• Ensure compliance with hotel emergency procedures.
• Prepare incident reports and follow up on allegations.

Skills

Organised and systematic approach to problem solving

Good leadership, interpersonal and communication skills

Ability to listen and respond to demanding guest needs

Accountable and resilient

Flexibility to respond to different work situations

Tools

First Aid

Fire fighting qualification

IT proficiency

Job description

Overview

Assistant Security Manager (HOT0C0GV) – Hilton Garden Inn Ras Al Khaimah, Ben Dhar Street, Ras Al Khaimah TBD.

An Assistant Security Manager directs security personnel and works with Department Heads to deliver a safe Guest and Member experience while ensuring compliance with local safety legislation and hotel emergency procedures.

What will I be doing?

As an Assistant Security Manager, you will be responsible for directing and coordinating the activities of security personnel, ensuring all staff understand security procedures, and organizing patrolling of the property to deliver a safe Guest and Member experience. You will also ensure the hotel complies with local safety regulations and is conversant with hotel emergency procedures. Specifically, you will:

• Maintain good communication and work relationships in all areas of the hotel
• Liaise with government and law enforcement agencies as necessary
• Coordinate additional personnel for Conference and Banqueting functions
• Organise patrolling of boundary areas, bedrooms, offices, storage areas, public areas, and function rooms
• Assist the hotel in complying with Local Fire Safety Legislation
• Assist the hotel with Local Safety Legislation to ensure compliance of the security department
• Have knowledge of the codes of practice for P.A.C.E.
• Ensure tours are carried out for fire prevention, safe means of escape, and security
• Investigate and report thefts within the hotel as appropriate, coordinating with police as needed
• Direct and coordinate the activities of all security personnel; implement safety and security procedures; advise other departments on security matters
• Prepare incident reports and follow up on allegations
• Liaise with Departmental Heads to ensure staff are aware of their security responsibilities
• Plan, deliver and facilitate regular staff awareness training
• Be fully conversant with company terrorist procedures and convey them to staff
• Be fully conversant with hotel Fire and Emergency procedures
• Manage key control within all departments

What are we looking for?

An Assistant Security Manager serving Hilton brands works on behalf of our Guests and collaborates with Team Members. To succeed in this role, you should demonstrate the following:

• Organised and systematic approach to problem solving
• Security industry experience in a supervisory capacity
• SIA trained and licensed
• Ability to listen and respond to demanding guest needs
• Good leadership, interpersonal and communication skills
• Accountable and resilient
• Committed to delivering high levels of customer service
• Ability to work under pressure
• Flexibility to respond to different work situations
• Good grooming standards

It would be advantageous to have the following capabilities and distinctions:

• Previous experience in a similar role
• First Aid
• Fire fighting qualification
• IT proficiency

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value for nearly a century. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision is to fill the earth with the light and warmth of hospitality, uniting us as a team to create remarkable hospitality experiences every day. Our Team Members are at the heart of it all!