Assistant Relationship Manager - BB MBBF

First Abu Dhabi Bank; Abu Dhabi; On-site; AED 120,000 - 180,000; Full time

Job summary

First Abu Dhabi Bank in Abu Dhabi seeks a results-driven sales professional to meet monthly and annual targets while expanding the bank's New To Bank portfolio and cross-selling to existing clients.

You will analyze customer needs, ensure compliant onboarding, and participate in ongoing training to stay ahead of market offerings. This role emphasizes strong negotiation, client relationship building, and adherence to policies.

Qualifications

• University degree required.
• 3–5 years of banking or financial industry experience.
• MBA/PGDM or sales certification preferred.
• Strong negotiation and interpersonal skills.
• Ability to analyze customer needs and manage onboarding.

Responsibilities

• Meet monthly and annual sales targets.
• Penetrate market focusing on New To Bank acquisitions.
• Cross-sell products to existing clients.
• Maintain daily sales performance reports.
• Adhere to KYC and compliance policies.
• Participate in learning and development programs.

Skills

Negotiation skills

Cross-selling

Relationship building

Communication

Education

University Degree

MBA/PGDM preferable

Job description

Job description

JOB SUMMARY / INTRODUCTION

• Meet and exceed monthly and annual sales target objectives.
• Ensure penetration in the market through focus on New To Bank acquisition as well as solicit existing clientele.
• Do proper analysis of the case and provide all related information of the customer after the field visit is done.
• To be familiar with all policies, products and processes to ensure superior client on boarding experience.
• To proactively participate in Learning, Development and training programmes of the bank in order to be an effective sales personnel.
• Ensure strict adherence to all KYC, Compliance policies and other processes as stipulated.

KEY RESPONSIBILITIES

Financial

Accomplish set sales and revenue objectives for all Products as per set business plan.

• Achieve monthly & annual set KPI objectives for MBBF as per the assigned role.
• Focus on New To Bank acquisition along with leveraging existing client base.
• To leverage on cross sell opportunities to ensure higher revenue per customer.
• Maintain Daily Sales Reports on sales performance for review by team leader and manager assets.

Learning & Growth

Participate in the assigned People Development and L&D programmes. Take accountability for own development by active enrolment and participation with close coordination with respective Team.

• To ensure participation in assigned training, Learning & Development programmes.
• Awareness to competition offerings and offer suggestions to line manager to improve product/processes.

Internal Processes

Ensure implementation of prescribed Sales & Compliance processes as per Bank’s policies. Implement governance & controls to proactively identify, manage and minimize/mitigate potential losses to the franchise within respective Area.

• Adhere to Risk Control Assessment process across all areas of Business Banking Department – Selling, Client Onboarding, Fraud Control, Client Application & KYC Documentation etc.
• Adherence to all prescribed internal processes to ensure satisfactory Audit Ratings by adherence of all prescribed processes.
• Ensure to bring quality and right customers to the franchise.
• Discuss the cases with stake holders and ensure support is provided.

Essential

• Requires good convincing and Negotiating Skills according to the complexity of business.
• Continuous suggestions on Changes and ways of improving FAB Products.
• To build and maintain effective business relationship with all colleagues.
• Identify any cross Selling opportunity for Other Business Divisions of the Bank.
• Education required: University Degree.
• Experience: 3–5 years of experience in Banking or in a Financial Industry.
• MBA / PGDM / Sales diploma or certification preferable.

About Us: First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.

Life at FAB: Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization

Career Development: FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.

Our Values: At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.

Join our team and be part of a journey to shape the future of banking.