Assistant Outlet Manager - Guest Experience Leader

Rixos Hotels; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hospitality establishment in Abu Dhabi seeks a Guest Relations Supervisor for Infinity Lounge. Responsibilities include supervising the outlet team, ensuring guest satisfaction, and managing inventory. Ideal candidates will have a hospitality degree, at least 2 years of experience in food and beverage service, and strong leadership skills. The role offers an attractive salary, training opportunities, and a supportive work environment.

Benefits

Competitive salary

Training and development opportunities

Career advancement

Health and wellness benefits

Employee recognition programs

Work-life balance policies

Transportation services

Employee wellness programs

Qualifications

• Minimum 2 years of experience in food and beverage service, with at least 1 year in a supervisory role.
• Strong leadership and interpersonal skills.
• Excellent communication and customer service abilities.

Responsibilities

• Greet and interact with guests, ensuring satisfaction and handling complaints.
• Supervise and motivate the outlet team, assign duties and provide training.
• Assist in managing stock levels and inventory control.

Skills

Diploma or degree in Hospitality Management

Minimum 2 years of experience in food and beverage service

Strong leadership and interpersonal skills

Excellent communication and customer service abilities

Proficiency in POS systems and Microsoft Office Suite

Knowledge of food and beverage trends

Ability to work under pressure

Detail-oriented with strong organizational skills

Education

Diploma or degree in Hospitality Management or related field

Tools

POS systems

Microsoft Office Suite

Job description

A luxury hospitality establishment in Abu Dhabi seeks a Guest Relations Supervisor for Infinity Lounge. Responsibilities include supervising the outlet team, ensuring guest satisfaction, and managing inventory. Ideal candidates will have a hospitality degree, at least 2 years of experience in food and beverage service, and strong leadership skills. The role offers an attractive salary, training opportunities, and a supportive work environment.