Assistant Outlet Manager - Franchise

Hilton; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel franchise in Dubai is seeking a Restaurant Manager responsible for overseeing operations, managing the team, and ensuring exceptional guest experience. The ideal candidate will have food and beverage management experience and a strong commitment to staff development. The position offers competitive benefits, including salary, housing, and medical insurance.

Benefits

Basic Salary

Housing Allowance

Transportation Allowance

Yearly vacation ticket entitlement

Medical Insurance

Life Insurance

Qualifications

• Proven experience in managing restaurant operations for a multi-national brand.
• Exceptional customer service skills.
• Ability to manage and train a diverse team effectively.

Responsibilities

• Manage daily restaurant operations and maintain exceptional service levels.
• Recruit, train, and develop restaurant team members.
• Work within budgeted guidelines and drive sales.

Skills

Management and/or supervisory Food and Beverage experience

Ability to meet financial targets

Ability to comply with Food and Beverage brand standards

Ability to work under pressure

Excellent grooming standards

Willingness to develop team members and self

Flexibility to respond to different work situations

Education

Degree in relevant area

Job description

Job Requirements

A Restaurant Manager is responsible for managing restaurant operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.

What will I be doing?

As a Restaurant Manager, you are responsible for managing restaurant operations to deliver an excellent Guest and Member experience. A Restaurant Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage Restaurant operations
• Maintain exceptional levels of customer service
• Recruit, manage, train and develop the Restaurant team
• Manage guest queries in a timely and efficient manner
• Work within budgeted guidelines in relation to Food and Payroll
• Drive sales to maximize budgeted revenue
• Develop menus with other members of Food and Beverage team
• Accountable for monthly stock takes
• Incentivise team members to maximize sales and revenue
• Set departmental targets and objectives, work schedules, budgets, and policies and procedures
• Evaluate guest satisfaction levels with a focus on continuous improvement
• Ensure communication meetings are conducted and post-meeting minutes generated
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships
• Comply with hotel security, fire regulations and all health and safety legislation

Work Experience

A Restaurant Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Management and/or supervisory Food and Beverage experience preferably in Dubai
• Able to meet financial targets
• Ability to comply with all Food and Beverage brand standards
• Ability to work under pressure
• Excellent grooming standards
• Willingness to develop team members and self
• Flexibility to respond to a range of different work situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Degree in relevant area
• Passion for delivering exceptional levels of guest service

Benefits

• Basic Salary
• Housing Allowance
• Transportation Allowance
• Yearly vacation ticket entitlement
• Medical Insurance
• Life Insurance

Disclaimer

This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.