Assistant Outlet Manager - Conrad Abu Dhabi Etihad Towers

Hilton Worldwide, Inc.; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading global hospitality company is seeking an Assistant Outlet Manager for the Conrad Abu Dhabi, responsible for overseeing food and beverage operations. Key responsibilities include managing service quality, handling customer inquiries, and supervising Team Members. Ideal candidates have experience in food and beverage service and are passionate about team development.

Qualifications

• Previous experience in organizing food and beverage service in a range of outlets.
• Experience in supervising a team.
• Flexibility to respond quickly and positively to a range of work situations.

Responsibilities

• Manage the food and beverage service to meet high standards.
• Control customer flow and interaction during service.
• Ensure Team Members maximize sales opportunities.

Skills

Organizing food and beverage service

Supervising a team

Flexibility in work situations

Developing team members

Job description

Job Description

Work Locations

Conrad Abu Dhabi Etihad Towers Etihad Towers West Corniche Abu Dhabi

An Assistant Outlet Manager oversees all Food and Beverage operations to ensure high standards of quality and service.

What will I be doing?

• Manage the food and beverage service to consistently meet high standards as defined by the hotel and Hilton brand standards
• Effectively control the flow of customers and the interaction between the front and back-of-house throughout service
• Ensure Team Members maximize all sales opportunities
• Ensure Team Members consistently maintain brand standards and high levels of customer service
• Handle all customer inquiries in an appropriate and professional manner
• Accurately manage all transactions during service
• Manage Team Member schedules, stock, and wastage levels

What are we looking for?

An Assistant Outlet Manager serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous experience in organizing food and beverage service in a range of outlets
• Experience in supervising a team
• Flexibility to respond quickly and positively to a range of work situations
• A passion for developing others to be part of a winning team

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!