Assistant Manager - Transportation Services

Wynn Al Marjan Island; Ras Al Khaimah; On-site; AED 90,000 - 130,000; Full time

Benefits offered by this job

Salary in Dirhams (AED)

Healthcare package

Life insurance

Incentive programs

Leave policy

Job summary

Wynn Al Marjan Island seeks an Assistant Manager - Transportation Services to lead the Limousine Services team. You will supervise dispatching, ensure punctual, professional transport, and manage VIP guest experiences with a focus on safety and luxury standards.

The role requires 3–5 years in hotel transportation with supervisory experience, a valid license, and familiarity with Forbes Travel Guide expectations. Excellent coordination with Concierge and Events is essential.

Qualifications

• 3–5 years of experience in hotel transportation or limousine services with supervisory duties
• Strong knowledge of luxury service standards and guest handling
• Valid driver's license and familiarity with local traffic laws
• Experience with Forbes Travel Guide standards is a plus

Responsibilities

• Supervise scheduling and dispatching of hotel vehicles for guest transfers, airport pickups and events.
• Ensure transportation services are delivered punctually and professionally.
• Monitor vehicle maintenance schedules and cleanliness standards.
• Lead and coach chauffeurs, drivers and transportation coordinators.
• Train staff on service standards, safety protocols and guest handling.
• Coordinate with Concierge, Front Office and Events teams for transportation arrangements.
• Maintain records of vehicle usage, fuel consumption and service logs.
• Assist in budgeting and cost control for transportation services.

Skills

Guest handling

Leadership

Organizational skills

Communication

Problem-solving

Education

Diploma or Bachelor's degree in hospitality management or related field

Job description

Job Description

About Wynn Al Marjan Island: Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.

About The Position

Wynn Al Marjan Island is currently seeking an Assistant Manager - Transportation Services to join the resort's Limousine Services team.

Responsibilities

• Supervise the scheduling and dispatching of hotel vehicles for guest transfers, airport pickups, and special events.
• Ensure all transportation services are delivered punctually and professionally.
• Monitor vehicle maintenance schedules and cleanliness standards.
• Lead and manage chauffeurs, drivers, and transportation coordinators.
• Conduct regular training on service standards, safety protocols, and guest handling.
• Monitor staff performance and provide coaching and feedback.
• Ensure personalized and seamless transportation experiences for VIPs, groups, and individual guests.
• Handle guest inquiries, complaints, and special requests related to transportation.
• Coordinate with Concierge, Front Office, and Events teams for transportation arrangements.
• Liaise with external transportation providers and rental companies as needed.
• Maintain accurate records of vehicle usage, fuel consumption, and service logs.
• Assist in budgeting and cost control for transportation services.
• Ensure all vehicles and drivers comply with local transportation regulations and hotel policies.
• Ensure qualitative Forbes Five-Star standards are met
• Conduct regular safety checks and audits.
• Maintain insurance and licensing documentation for all vehicles and drivers.

About You

The ideal candidate for this position will have the following experience and qualifications:

Qualifications & Experience

• Diploma or Bachelor's degree in hospitality management, Business Administration, or related field.
• 3-5 years of experience in hotel transportation or limousine services, with supervisory responsibilities.
• Strong knowledge of luxury service standards and guest handling.
• Valid driver's license and familiarity with local traffic laws.
• Excellent organizational, communication, and problem-solving skills.
• Prior experience and training with Forbes Travel Guide standards.

About Wynn Al Marjan Island's Benefits

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.