Assistant Manager - Transformation and Business Excellence
Position OverviewThe Assistant Manager - Transformation and Business Excellence roles at Al-Futtaim Group Real Estate in Dubai lead process transformation and continuous improvement initiatives across real estate development and operations. This role focuses on enhancing efficiency, customer experience, governance, and decision-making by designing and implementing best practice frameworks, digitized processes, and performance measurement systems across multiple departments.
Job Details
- Country: UAE
- City: Dubai
- Industry: Commercial Real Estate
- Function: Strategy/Planning
- Salary: 18000-25000 monthly (Market estimated)
- Gender: Any
- Candidate Nationality: Any
- Job Type: Full-time
Key Responsibilities
- Conduct gap assessments across business processes to identify performance, compliance, quality, and efficiency improvements
- Design, map, and document end-to-end processes aligned with organizational structure, DoA, RACI, and policy frameworks
- Lead transformation and business excellence initiatives to improve efficiency, customer experience, and change management
- Support the design and implementation of business excellence frameworks, KPIs, and performance measurement systems
- Drive digitization and technical initiatives across multiple systems to enable deployment of approved processes
- Coordinate cross-team dependencies and system integration efforts to ensure business ROI
- Identify and implement industry best practices, workflows, and system integrations to enhance operational effectiveness
- Collaborate with internal and external stakeholders on value chain design, customer journeys, RACI matrices, and excellence models
- Lead workshops and training sessions to ensure adoption and understanding of new processes
- Develop and validate business cases for new initiatives in collaboration with key stakeholders
Ideal Profile
- 7 to 10 years of professional experience with essential GCC exposure
- Background in real estate development, construction, asset management, or related industries
- Proven experience driving cross-functional transformation and change management initiatives
- Strong ability to manage projects within aggressive timelines and defined deliverables
- Excellent communication skills to align stakeholders across teams and geographies
- Solid understanding of digital systems supporting process deployment and transformation
Why Join Us
- Strategic transformation role within a leading real estate developer in Dubai
- Opportunity to shape enterprise-wide processes and customer experience initiatives
- Exposure to large-scale mixed-use developments and regional real estate operations
- Long-term career growth within a diversified and progressive organization
About the Company
Al-Futtaim Group Real Estate is the real estate development and operations arm of the Al-Futtaim Group, headquartered in Dubai. Managing a multi-billion-dollar portfolio across MENA, the business develops and operates residential, commercial, retail, tourism, education, and healthcare assets. With more than 40 years of experience, the group delivers master-planned destinations such as Dubai Festival City and Cairo Festival City, focusing on sustainable development, operational excellence, and long-term value creation for communities and stakeholders.