Assistant Manager, Room Service

Kerzner International Management; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hospitality company in Dubai is seeking an Assistant Manager for Room Service to lead a team delivering exceptional service. The ideal candidate will have 1–2 years of experience in an upscale hotel environment, ability to work in a multicultural setting, and proficiency in English. This role is crucial in ensuring smooth room service operations and exceeding guest expectations.

Qualifications

• Minimum of 1–2 years’ experience in a similar capacity.
• Previous Room Service experience with high-profile clientele.
• Ability to lead and motivate staff in a busy environment.
• Excellent spoken and written English required.

Responsibilities

• Lead the team to give exceptional service.
• Ensure smooth room service operations.

Skills

Leadership

Multilingual communication

Job description

Assistant Manager, Room Service

Job ID: 17896

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Gleaming in the vibrant heart of New Dubai, One&Only Royal Mirage is a sanctuary of traditional splendour where indulgence and excitement gloriously combine. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

With the global growth of our brands, you will be an integral part of the Resort’s success. In this role you will lead the team to give exceptional service and ensure that room service operations run smoothly.

Qualifications

• Minimum of 1–2 years’ experience in a similar capacity in an upscale 5* hotel/resort environment.
• Previous Room Service experience with strong exposure to busy operations and high‑profile, diverse clientele.
• Ability to work in a multicultural and challenging environment, lead, supervise and motivate staff to the highest professional standards.
• Excellent spoken and written English is required; additional languages will be highly regarded.

At One&Only, creating JOY is at the forefront of everything we do. If you are the one to make every detail count, are bold to go beyond the obvious in every task, and have the passion to make it happen, then we are looking for you.

Thank you for your interest at Kerzner – The One&Only Resorts. Please note that only shortlisted candidates will be contacted.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open‑hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined, wow them at every turn, and create memories that will last a lifetime. You will be at the heart of this vision, constantly innovating to deliver amazing experiences and everlasting memories.