Assistant Manager- Property Management

Antal International Network; Dubai; On-site; Confidential; Full time

Job summary

A leading property management firm in Dubai is looking for a Property Manager to oversee property performance and team leadership. The ideal candidate should have a Bachelor's degree and strong knowledge of the UAE real estate market. Responsibilities include ensuring compliance with regulations, managing tenant services, and improving property management strategies. Excellent communication and leadership skills are essential for success in this role.

Qualifications

• Bachelor’s degree or equivalent qualification.
• Strong knowledge of the UAE property market and real estate regulations.
• Strong leadership, communication, and team management skills.

Responsibilities

• Develop and implement property management strategies aligned with business objectives.
• Supervise and guide property management teams, providing training.
• Ensure compliance with UAE laws and regulations.

Skills

Strong knowledge of UAE property market

Leadership skills

Communication skills

Proficiency in Microsoft Office

Effective time management

Education

Bachelor’s degree or equivalent qualification

Tools

Property management software

Social media platforms

Job description

Job Description

1. Strategic Planning & Property Performance

• Develop and implement property management strategies aligned with business objectives.
• Monitor property performance, identify improvement areas, and implement corrective solutions.

2. Team Leadership

• Supervise and guide property management teams, providing training and ongoing support.

3. Risk Management & Quality Control

• Ensure compliance with UAE laws, regulations, and property standards.
• Oversee delivery of high-quality maintenance and services across properties.

4. Property Documentation & Contract Management

• Manage and update property-related documents, contracts, agreements, and tenant records.
• Oversee issuance, renewal, and termination of tenancy contracts in compliance with UAE real estate laws.
• Prepare and manage NOCs.

5. Landlord Services & Communication

• Maintain comprehensive records of landlord/stakeholder property details.
• Negotiate lease rates and related services with landlords.
• Prepare property management contracts and track all revisions/clauses.

6. Tenant Services & Communication

• Act as the main point of contact for tenant inquiries and complaints, ensuring timely resolution.
• Facilitate property viewings and liaise with landlords for efficient tenant placement and retention.

7. Reporting & Data Management

• Generate reports on occupancy rates, tenant feedback, and financial performance.
• Utilize property management software for accurate data recording and analysis.
• Schedule property inspections, report findings, and recommend proactive enhancements.

8. Customer Service

• Maintain high levels of tenant satisfaction through proactive engagement and issue resolution.
• Ensure professional and courteous handling of all tenant interactions.

9. Facility Management

• Monitor maintenance requests with FM teams and ensure timely resolution of tenant/building issues.

10. Other Responsibilities

• Process online Ejari applications and NOCs.
• Coordinate with the legal department on tenant documentation, notices, payment breakdowns, and case follow-ups.
• Follow up on bounced cheque payments and ensure clearance within management deadlines.
• Manage property visibility via social media platforms.
• Perform additional duties as assigned by management.

Requirements

• Bachelor’s degree or equivalent qualification.
• Strong knowledge of the UAE property market and real estate regulations.
• Excellent knowledge of social media platforms for property marketing.
• Strong leadership, communication, and team management skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Effective time management and organizational skills.
• Experience with administrative and clerical procedures.
• Proven ability to handle property-related social media postings and ads.