Assistant Manager - People & Culture

One Palm at Jumeirah; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hotel in Dubai is seeking an Assistant Manager - People & Culture. In this role, you will oversee the operational activities of the People and Culture department, ensuring a strong commitment to guest-centric experiences while ensuring compliance with local labor laws. The ideal candidate will bring excellent relationship-building skills and a background in luxury hospitality, as well as a relevant professional certification. This position offers a variety of benefits and a dynamic work environment.

Benefits

Competitive Salary Package

Complimentary stays with breakfast

50% off at selected bars and restaurants

Meals allowance

Private Medical Insurance

Life Insurance

Accommodation

Transportation

Business attire provided by the Company

Qualifications

• Experience in similar capacity for luxury hotels.
• Ability to work in a diverse environment.
• Adaptability to different cultures.

Responsibilities

• Oversee operational activities related to People and Culture.
• Ensure compliance with local labor laws.
• Coordinate social activities and internal events.

Skills

Building relationships

Problem solving

Time management

Communication skills

Interpersonal skills

Education

Relevant professional certification or hotel school diploma

Job description

Menu Careers website DORCHESTER COLLECTION

DORCHESTER COLLECTION vacancy search engine

Our Hotels

We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Treasured by guests. Cherished by employees. Celebrated worldwide.

Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity.

If you need us to do anything to support you during the recruitment process, such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself, please email [e-mail] so that we can discuss how we can support you through the process. Please note that we will not be able to respond to individual enquiries about update

Reference

2025-5929

Hotel

One Palm at Jumeirah

Division & Department

Administrative & General - Human Resources

Job Title

Assistant Manager - People & Culture

Contract Type

Permanent

Status

Full time

Position Overview

We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. An eclectic grouping who really care about each other and our guests; where belonging transcends all else. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people – our Legends – to live our vision –Treasured by Guests, Cherished by Employees, Celebrated Worldwide.

Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process.

We care about your career and are known for having the absolute best people in the industry. When you join us as an Assistant Manager - People & Culture you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award‑winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story. #LI-DNP

What you'll get

As an Assistant Manager People & Culture at One at Palm Jumeirah, Dorchester Collection Dubai here are just some of the great benefits you will receive:

• Competitive Salary Package
• Complimentary stays with breakfast included in our sister Dorchester Collection hotels.
• 50% off at selected bars and restaurants within all of our sister Dorchester Collection hotels
• Meals allowance
• Private Medical Insurance
• Life Insurance
• Accommodation
• Transportation
• Business attire provided by the Company

What you'll do

You’ll love what you do and take pride in delighting our guests:

• You will oversee all operational activities related to People and Culture, ensuring the Department runs smoothly and effectively meets the People and Culture needs across the Residences. This role, under the direction of the Director and Assistant Director of People & Culture, is crucial for maintaining our commitment to a Guest Centric experience.
• You will also ensure that all the business unit are in full compliance with the local labor laws and regulations.
• You will oversee and implement the complete process and comprehensive administration of labor work permits, entry and residence visa applications, Emirates IDs, and will also be responsible for ensuring that all renewals are completed.
• You will be responsible with ensuring that employees are certified in the mandatory government training as required by law.
• You will also contribute to the processes and activities that create and promote the Dorchester Collection culture and values bringing the Company Philosophy “We Care” to life to ensure our employees receive nothing but the best experience.
• You will represent the People & Culture Management in their absence and offer assistance across all aspects of the People & Culture function.
• Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As an Assistant Manager People & Culture you’ll have the opportunity to bring these to life and continue to create our legacy.
• You will enhance employee engagement by coordinating social activities and internal events.
• You will work with the Director of Operations Residences and Managers to ensure that the correct talent is being recruited at all times and to ensure that the right people are recruited and trained into the various roles they will fulfill.
• You will provide advice and guidance to both managers and employees on Human Resources policies, legal requirements, staffing issues, and act as an arbitrator where necessary.
• You will support the employees by offering counselling, guidance, and career planning, as well as managing disciplinary issues, while also assisting in the execution of development and performance evaluations.
• You will be instrumental in supporting and the implementation of the People & Culture training systems and processes to ensure that employees have all the necessary framework and skills to perform their job efficiently and effectively.
• It will be critical to oversee the internal communication strategy to engage employees behind the company’s vision, values, service and operational goals.

The items shared are the essence of a day in the life of an Assistant Manager People & Culture but we’ll make sure you are provided with specifics on how we care for our Residences.

What you'll bring

• You’ll bring your unique personality and passion to the role and the team.
• You have a talent for building lasting relationships with internal and external customers and passion for working in hospitality.
• You are skilled in talent sourcing and able to demonstrate effective problem solving skills and analysis of the situation and trends to develop and apply appropriate strategies.
• With excellent ability to multi-task and superb time‑management skills, you will be great in planning, organising and implementing various initiatives and events to ensure that our staff are fully engaged at all phases of their employment.
• You are adaptable to the ideas of different cultures, settings and situations.
• As a detail orientate and hands on Team Player with strong interpersonal skills, you will thrive on mentoring team members to achieve better results and celebrate success within the team.
• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service and business ethic.
• English is the primary language used in our hotel. You can comfortably communicate in this language.
• You will have a relevant professional certification or hotel school diploma and bring wealth of past experience working in similar capacity for luxury hotels. Your previous experience in the Middle East will be a competitive advantage.

Job Location

United Arab Emirates

Location

Dubai