Assistant Manager, Marine Mammals

Kerzner International Management; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

A luxury hospitality group in Dubai is seeking an Assistant Manager for Marine Mammals. The role involves animal care, training, and providing excellent customer experiences during guest programs. Successful candidates should have significant marine mammal training experience and a dedication to animal welfare. This position offers a competitive, tax-free salary alongside extensive benefits, making it ideal for those looking to grow in the luxury hospitality sector.

Benefits

Generous food and beverage privileges

Comprehensive health insurance

Annual flights home

Qualifications

• Minimum 5 years’ of proven experience in marine mammal training.
• Advanced knowledge of animal training and husbandry principles.
• Good command of written and spoken English. Knowledge of additional languages is a plus.

Responsibilities

• Conduct daily animal observations to assess behavior and health.
• Administer medications and vitamins to active marine mammals.
• Provide exceptional service during guest interactive programs.

Skills

Animal training

Behavioral conditioning

Customer service excellence

Record keeping

Resource efficiency

Education

High school diploma or equivalent

Degree in Zoology, Psychology or Marine Biology

Tools

Microsoft Office

Job description

Assistant Manager, Marine Mammals (18267)

Atlantis Dubai is part of Kerzner International, and home to two extraordinary resorts: the world-renowned Atlantis, The Palm and the ultra-luxury Atlantis The Royal. Together, they represent world-class service, bold innovation, and unforgettable experiences brought to life.

With over 6,000 colleagues from 129 nationalities, Atlantis Dubai operates as one team, with many departments and back‑of‑house functions seamlessly supporting both resorts. Across every role and department, our shared purpose is the same: to create amazing experiences and everlasting memories – not only for our guests, but for our colleagues too.

About The Role

• Animal Welfare & Observations: Conduct daily animal observations to assess behavior, health, and environmental conditions, ensuring that all practices align with the five pillars of animal welfare.
• Administer animal medications and vitamins: Ensure daily administration of prescribed medications and vitamins.
• Behavioral Conditioning: Apply operant conditioning and positive reinforcement techniques to maintain and enhance animal behavior. Address and modify challenging behaviors while ensuring the mental well‑being of the animals.
• Deliver exceptional customer service: Provide excellent service during guest interactive programs, focusing on education, conservation, research and creating memorable experiences.
• Participate in interactive programs and presentations: Engage in daily educational programs and presentations and ensure that all pre‑ and post‑program checks are completed thoroughly.
• Record Maintenance: Accurately record and manage animal health, behavior data, and general departmental records using digital systems.
• Environment & Safety: Ensure cleanliness and safety in animal environment and the overall work areas.
• Follow SOPs and guidelines: Adhere to standard operating procedures and organizational guidelines to ensure consistent best practices.
• Manage daily operations: Plan, organize, and oversee daily operations as required, ensuring smooth and efficient functioning.
• Mentor and develop colleagues: Empower and motivate team members at all levels by advancing their professional growth and development.
• Resource Efficiency: Strive to minimize waste and promote sustainability in all aspects of operations.
• Adapt to new circumstances: Be flexible and versatile, adapting to new situations and supporting company decisions as they evolve.
• Promote a positive work environment: Create an enjoyable and motivating workplace, helping each team member excel and achieve their best.

About You

• High school diploma or equivalent
• Minimum 5 years’ of proven experience in marine mammal training.
• Degree in Zoology, Psychology or Marine Biology related would be an advantage.
• Advanced knowledge of animal training and husbandry principles.
• Proficiency in Microsoft Office. Good command of written and spoken English. Knowledge of additional languages is a plus.
• Pass the annual department fitness test.
• Rescue Diver Certified preferred

We offer a competitive, tax‑free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive programme, and a variety of colleague wellness and social initiatives.

With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world‑class training, career mobility, and internal growth opportunities across the Kerzner portfolio – making this an ideal environment for ambitious individuals seeking a long‑term, fulfilling career in luxury hospitality. Join the A‑Team and discover the extraordinary.