Assistant Manager, Investigations (UAE National)

Commercial Bank of Dubai; Dubai; On-site; AED 240,000 - 420,000; Full time

Job summary

Commercial Bank of Dubai (CBD) seeks an Assistant Manager – Investigations to lead end-to-end investigations into fraud, financial crimes, and misconduct, ensuring confidentiality, legal defensibility, and UAE regulatory compliance.

You will collaborate with Legal, Compliance, Internal Audit, Risk, HR, and external law enforcement to protect CBD’s financial, operational, and reputational interests, while driving improvements in investigation methodologies and controls.

Qualifications

• 5–7 years of experience in fraud investigations, financial crime investigations, forensic auditing, law enforcement, compliance investigations, or legal investigations.
• Experience within banking, financial services, regulatory agencies, or law enforcement functions.
• Strong understanding of UAE banking regulations, AML/CFT requirements, fraud typologies, and investigative practices.

Responsibilities

• Conduct end-to-end investigations relating to fraud, financial crime, employee misconduct, forgery, cyber fraud, and regulatory breaches.
• Gather, review, and analyse documentary, electronic, and financial evidence.
• Conduct interviews with employees, customers, vendors, and other relevant parties.
• Prepare case assessments, investigation plans, findings, and recommendations.
• Maintain complete and accurate investigation files, evidence records, and case logs.
• Investigate suspected fraud incidents across Retail Banking, Wholesale Banking, Digital Banking, Cards, and Operations.
• Support the recovery of losses arising from fraud events where applicable.
• Identify control weaknesses contributing to fraud occurrences and recommend remediation actions.
• Coordinate with external law enforcement agencies, regulatory authorities, legal counsel, and government bodies when required.
• Support preparation of legal documentation, complaints, witness statements, and evidence submissions.
• Assist in responding to requests from regulators and law enforcement authorities.
• Ensure investigations comply with applicable legal and regulatory requirements.

Skills

Fraud investigations

Financial crime

Regulatory liaison

Interviewing

Job description

Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features and services.

CBD has been recognized as the number one bank in the UAE on the Forbes list of The World’s Best Banks 2022.

As we continue to build upon our successes, we are looking for ambitious individuals who are passionate about the banking and finance industry and the markets in which CBD operates. Just as important to us is your ability to demonstrate a talent for dealing with people - your colleagues and our customers and delivering service that really goes the extra mile.

Job Purpose

The Assistant Manager – Investigations is responsible for conducting and supporting investigations into suspected internal and external fraud, financial crimes, employee misconduct, regulatory breaches, cyber-enabled fraud, and other incidents impacting the Bank. The role ensures investigations are conducted in a professional, confidential, and legally defensible manner while complying with UAE laws, CBUAE regulations, and internal governance requirements.

The position works closely with Legal, Compliance, Internal Audit, Risk, Human Resources, Business Units, and external law enforcement agencies to protect the Bank’s financial, operational, and reputational interests.

Principal Accountabilities

Investigation Management

• Conduct end-to-end investigations relating to fraud, financial crime, employee misconduct, forgery, cyber fraud, and regulatory breaches.
• Gather, review, and analyse documentary, electronic, and financial evidence.
• Conduct interviews with employees, customers, vendors, and other relevant parties.
• Prepare case assessments, investigation plans, findings, and recommendations.
• Maintain complete and accurate investigation files, evidence records, and case logs.

Fraud & Financial Crime Investigations

• Investigate suspected fraud incidents across Retail Banking, Wholesale Banking, Digital Banking, Cards, and Operations.
• Support the recovery of losses arising from fraud events where applicable.
• Identify control weaknesses contributing to fraud occurrences and recommend remediation actions.
• Assist in monitoring emerging fraud trends and typologies.

Legal & Regulatory Liaison

• Coordinate with external law enforcement agencies, regulatory authorities, legal counsel, and government bodies when required.
• Support preparation of legal documentation, complaints, witness statements, and evidence submissions.
• Assist in responding to requests from regulators and law enforcement authorities.
• Ensure investigations comply with applicable legal and regulatory requirements.

Reporting & Governance

• Prepare investigation reports for management committees, Legal, Risk, Compliance, and Executive Management.
• Present investigation findings, root causes, and remediation recommendations.
• Track implementation of corrective and preventive actions.
• Support periodic reporting on fraud incidents, investigation outcomes, and key trends.
• Stakeholder Management
• Collaborate with Internal Audit, Compliance, Risk Management, HR, Operations, and Business Units throughout investigations.
• Provide advisory support on investigation matters and fraud risk concerns.
• Maintain strict confidentiality over sensitive information and investigation outcomes.

Continuous Improvement

• Contribute to enhancements of investigation methodologies, policies, and procedures.
• Support awareness initiatives related to fraud prevention, investigative practices, and ethics.
• Promote a strong culture of compliance, integrity, and accountability across the Bank.

Requirements

Education and Experience

• 5–7 years of experience in fraud investigations, financial crime investigations, forensic auditing, law enforcement, compliance investigations, or legal investigations.
• Experience within banking, financial services, regulatory agencies, or law enforcement functions.
• Strong understanding of UAE banking regulations, AML/CFT requirements, fraud typologies, and investigative practices.
• Experience interacting with law enforcement and external authorities is preferred.