Assistant Housekeeping Manager

The First Collection; Dubai; On-site; AED 25,000 - 60,000; Full time

Job summary

A prominent hospitality group in Dubai is seeking a detail-oriented Assistant Housekeeping Manager to oversee housekeeping operations. Responsibilities include supervising staff, inspecting rooms, and ensuring service quality. The ideal candidate will have experience in a hotel environment and strong leadership skills. This role offers an opportunity to work in a dynamic team focused on exceptional hospitality standards.

Qualifications

• Proven experience in housekeeping operations, preferably in a hotel 4/5* property.
• Strong knowledge of housekeeping procedures and quality standards.
• Ability to work effectively under pressure and meet deadlines.

Responsibilities

• Oversee daily operations of the housekeeping department.
• Train and supervise housekeeping staff.
• Monitor inventory levels of cleaning supplies.
• Address guest inquiries and resolve issues effectively.
• Assist in the recruitment and performance evaluation of staff.

Skills

Leadership skills

Attention to detail

Organizational skills

Interpersonal skills

Knowledge of safety regulations

Tools

Housekeeping management systems

Job description

Overview

Hotel Local is an urban retreat in Jumeirah Village Triangle. Thoughtfully designed for business travellers, families, and leisure seekers, Hotel Local offers a relaxed, stylish environment in the heart of Dubai’s thriving JVT community.

The hotel offers a diverse selection of dining venues—including Farmer’s Common, Neighbourhood Brew, our homegrown Risen Café and Artisanal Bakery, and our poolside restaurant and bar—alongside dedicated family-friendly spaces, a Kid’s Corner, an outdoor playground, and rejuvenating spa facilities. Additionally, guests can expect access to Soluna Restaurants & Beach Club on the Palm Jumeirah, with complimentary shuttle services.

Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Hotel Local.

The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.

Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.

At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.

Job Description

As an Assistant Housekeeping Manager, you will work closely with the housekeeping team to ensure efficient operations and exceptional service delivery. Your responsibilities will include supervising staff, inspecting rooms and public areas, coordinating tasks, and ensuring adequate inventory levels. The ideal candidate will have strong leadership skills, a keen eye for detail, and a passion for delivering outstanding housekeeping services in a hospitality environment.

• Assist in overseeing the daily operations of the housekeeping department, including room cleaning, public area maintenance, laundry, and linen management.
• Train, supervise, and motivate the housekeeping staff, and back-of-house areas to ensure cleanliness, tidiness, and adherence to established standards.
• Coordinate and prioritize housekeeping tasks, ensuring efficient allocation of resources and timely completion of work.
• Monitor and maintain inventory levels of cleaning supplies, linens, and amenities, and coordinate with the purchasing department for timely replenishment.
• Address guest inquiries, concerns, and requests promptly and professionally, striving to exceed guest expectations and resolve any issues effectively.
• Collaborate with other departments, such as Front Office and Maintenance, to ensure smooth operations and timely resolution of maintenance-related issues.
• Assist in the development and implementation of housekeeping policies, procedures, and quality standards to meet guest satisfaction and regulatory requirements.
• Assist in the recruitment, training, and performance evaluation of housekeeping staff.
• Implement and enforce safety and security procedures to ensure the well-being of guests and employees.
• Stay updated on industry trends, best practices, and emerging technologies in housekeeping and implement innovative solutions where applicable.

Desired Skill & Expertise

• Proven experience in housekeeping operations, preferably in a hotel 4/5* property.
• Strong knowledge of housekeeping procedures, cleaning techniques, and quality standards.
• Excellent leadership and team management skills.
• Exceptional organizational and multitasking abilities.
• Strong attention to detail and commitment to delivering high-quality service.
• Excellent communication and interpersonal skills.
• Ability to work effectively under pressure and meet deadlines.
• Proficiency in using housekeeping management systems and related software.
• Knowledge of health and safety regulations and practices.
• Flexibility to work shifts, including weekends and holidays.