Assistant F&B Manager

Emirates Flight Catering; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading catering service in Dubai is seeking an experienced Assistant F&B Manager to transform dining experiences in premium airport lounges. You will lead a team to ensure high standards of service and quality, manage costs effectively, and create innovative dining solutions. Ideal candidates will have over 5 years in hospitality, including supervisory experience in a luxury environment. Competitive benefits and opportunities for career growth await.

Qualifications

• 5+ years of experience in the hospitality sector, including 2 years in a supervisory role within a 5-star environment.
• Proven experience in luxury hospitality or stand-alone restaurant operations.
• Expertise in food safety and hygiene practices.

Responsibilities

• Ensure adherence to safety management system, HACCP protocols, and hygiene policies.
• Design and implement manpower plans and conduct effective onboarding.
• Manage staff costs and identify ways to boost profitability.

Skills

Exceptional communication skills in English

Proactive leadership

Conflict resolution and team-building

Customer service expertise

Strong organizational skills

Education

Bachelor’s degree in hospitality or related discipline

Tools

Microsoft Office

Inventory management

Job description

Overview

Are you passionate about delivering extraordinary dining experiences? Join Emirates Flight Catering (EKFC) as an Assistant F&B Manager, where your leadership and creativity will transform the way, we serve our guests. This is your opportunity to be part of a team that sets the benchmark for hospitality excellence in premium airport lounges.

Key Responsibilities:

1. Ensure adherence to EKFC’s safety management system, HACCP protocols, and hygiene policies. Maintain a safe and compliant environment for all staff, customers, and stakeholders while aligning with regulatory standards.
2. Design and implement manpower plans, conduct effective onboarding, and manage staff training programs. Monitor and mentor your team, empowering them to excel while ensuring compliance with operational standards.
3. Manage staff costs, including overtime and unplanned absences, while identifying ways to boost profitability across all lounges. Implement innovative solutions to address operational challenges and drive financial success.
4. Partner with the production team to refine menus, enhance food presentation, and ensure the consistent delivery of high-quality culinary offerings.
5. Develop and propose exciting new menus, introduce innovative products, and recommend strategic pricing to enhance customer satisfaction and boost sales, all within defined budgets.
6. Proactively address customer concerns regarding food and service quality. Use insights from customer feedback to implement meaningful improvements that exceed expectations.
7. Champion quality by adhering to ISO 9001:2015 standards and implementing EKFC’s Quality Policy. Regularly review processes to ensure excellence in service delivery.

Qualifications

Education:

• A bachelor’s degree in hospitality, hotel management, or a related discipline.

Experience:

• A minimum of 5 years of experience in the hospitality sector, including 2 years in a supervisory role within a 5-star environment (restaurant management, banquet operations, or F&B management).
• Proven experience in luxury hospitality or stand-alone restaurant operations.
• Expertise in food safety and hygiene practices.
• Strong track record in food quality enhancement and cost management.

Skills:

• Exceptional communication skills in English (knowledge of Arabic is an advantage).
• A proactive leader with a passion for innovation and adaptability to change.
• Ability to design and deliver personalized F&B experiences.
• Collaborative mindset with strong conflict resolution and team-building abilities.
• Expertise in customer service, anticipating needs, and resolving complaints effectively.
• Strong organizational, multitasking, and attention-to-detail skills.
• Proficiency in Microsoft Office and inventory management.

What’s in it for You?

At EKFC, you’ll be part of a world-renowned team that’s dedicated to redefining hospitality. As an Assistant F&B Manager, you’ll lead with vision, inspire innovation, and contribute to creating unforgettable dining moments for our guests.

Join us today and take your career to the next level. Let’s create exceptional experiences together!