Assistant Director of Sales - Groups

Marriott Hotels Resorts; Abu Dhabi; On-site; AED 293,000 - 368,000; Full time

Job summary

A global hospitality company seeks a Director of Sales to manage sales activities, build customer relationships, and achieve revenue goals. The ideal candidate will have a 2- or 4-year degree and relevant sales experience. This role requires proactive solicitation of sales opportunities, market knowledge, and a strong commitment to customer service.

Qualifications

• 2 years experience in sales and marketing or related professional area.
• 3 years experience in sales and marketing or related professional area.

Responsibilities

• Proactively soliciting and handling sales opportunities.
• Building and strengthening customer relationships.
• Participating in sales calls with the sales team.
• Identifying new business to achieve revenue goals.
• Delivering exceptional customer service.

Skills

Sales proficiency

Relationship building

Market knowledge

Customer service

Education

2-year degree in Business Administration, Marketing, Hotel and Restaurant Management

4-year Bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management

Job description

Description

JOB SUMMARY

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management or related major; 3 years experience in the sales and marketing or related professional area.
• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management or related major; 1 year experience in the sales and marketing or related professional area.

CORE WORK ACTIVITIES

Building Successful Relationships that Generate Sales Opportunities

Works collaboratively with off-property sales channels to ensure sales efforts are coordinated complementary and not duplicative.

Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows etc.

Develops relationships within community to strengthen and expand customer base for sales opportunities.

Manages and develops relationships with key internal and external stakeholders.

Provides accurate complete and effective turnover to Event Management.

Managing Sales Activities

Participates in sales calls with members of sales team to acquire new business and/or close on business.

Executes and supports the operational aspects of business booked (e.g. generating proposal writing contract customer correspondence).

Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

Identifies new business to achieve personal and location revenue goals.

Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.

Closes the best opportunities for the location based on market conditions and location needs.

Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business issues and concerns to offer better business solutions.

Providing Exceptional Customer Service

Supports the company’s service and relationship strategy driving customer loyalty by delivering service excellence throughout each customer experience.

Services our customers in order to grow share of the account.

Executes and supports the company’s customer service standards.

Provides excellent customer service consistent with the daily service basics of the company.

Sets a positive example for guest relations.

Interacts with guests to obtain feedback on product quality and service levels.

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture, talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability, veteran status or other basis protected by applicable law.

Required Experience:

Director