Assistant Director of Housekeeping

The Cove Rotana Resort - Franchised; Ras Al Khaimah; On-site; AED 25,000 - 60,000; Full time

Job summary

A premier resort in Ras al-Khaimah is seeking an Assistant Director of Housekeeping to oversee cleanliness and hygiene standards. This role involves assisting in the management of housekeeping staff, developing cleaning procedures, and maintaining inventory. Ideal candidates should possess supervisory experience and strong leadership skills, along with knowledge of cleaning techniques. This position offers the opportunity to ensure exemplary service and satisfaction for guests.

Qualifications

• Proven experience in a housekeeping supervisory role.
• Excellent knowledge of cleaning techniques, sanitation standards, and safety protocols.
• Strong leadership and communication skills.
• Ability to multitask, prioritize tasks, and work effectively under pressure.
• Attention to detail and a customer-oriented approach.

Responsibilities

• Assist the Director of Housekeeping in developing and implementing cleaning procedures.
• Supervise and train housekeeping staff on cleaning techniques and safety protocols.
• Create and maintain cleaning schedules to ensure all areas are cleaned regularly.
• Inspect rooms and public areas to ensure they meet cleanliness standards.
• Manage inventory of cleaning supplies and equipment.

Skills

Strong leadership and management abilities

Excellent communication and interpersonal skills

Knowledge of housekeeping best practices and procedures

Ability to train and mentor housekeeping staff

Attention to detail and organizational skills

Problem-solving and decision-making skills

Proficiency in using housekeeping software and tools

Understanding of health and safety regulations

Ability to work well under pressure

Time management skills and ability to prioritize tasks

Education

Certification in housekeeping or a related field

Job description

Job Summary

As an Assistant Director of Housekeeping, you will assist the Director of Housekeeping in overseeing and managing the cleanliness and hygiene standards of the establishment. You will be responsible for ensuring high levels of cleanliness, creating cleaning schedules, managing a team of housekeeping staff, and maintaining inventory of cleaning supplies.

Job Responsibility

• Assist the Director of Housekeeping in developing and implementing cleaning procedures to maintain high standards of cleanliness.
• Supervise and train housekeeping staff on cleaning techniques, safety protocols, and customer service standards.
• Create and maintain cleaning schedules to ensure all areas of the establishment are cleaned regularly.
• Inspect rooms and public areas to ensure they meet cleanliness standards and address any deficiencies.
• Manage inventory of cleaning supplies and equipment, and place orders as needed.
• Handle customer complaints or requests regarding housekeeping services in a timely and professional manner.

Candidate Requirements

• Proven experience in a housekeeping supervisory role.
• Excellent knowledge of cleaning techniques, sanitation standards, and safety protocols.
• Strong leadership and communication skills.
• Ability to multitask, prioritize tasks, and work effectively under pressure.
• Attention to detail and a customer-oriented approach.
• Certification in housekeeping or a related field is a plus.

Skills

• Strong leadership and management abilities
• Excellent communication and interpersonal skills
• Knowledge of housekeeping best practices and procedures
• Ability to train and mentor housekeeping staff
• Attention to detail and organizational skills
• Problem-solving and decision-making skills
• Proficiency in using housekeeping software and tools
• Understanding of health and safety regulations
• Ability to work well under pressure
• Time management skills and ability to prioritize tasks