Assistant Account Manager- Third Party Sales Channels

First Abu Dhabi Bank; Abu Dhabi; On-site; AED 279,000 - 391,000; Full time

Job summary

First Abu Dhabi Bank in Abu Dhabi is seeking a results-driven sales leader to manage third-party vendor relationships and guide sales teams. The role targets growth in personal loans and credit cards while maintaining FAB’s customer-centric standards.

The successful candidate will coordinate with credit and risk functions, train staff on FAB products and policies, and drive business through collaborations with company owners and sales leadership.

Qualifications

• Bachelor's degree in business administration, finance, banking, or a related field.

Responsibilities

• Guide and manage third party vendor relationships to achieve growth and sales targets.
• Oversee third-party sales teams to achieve personal loan and credit card targets with a customer-centric approach.
• Liaise cross-functional teams including credit unit to mitigate risk and ensure compliance.
• Ensure high service levels with companies and internal staff and manage customer complaints within TAT.
• Train new sales force on FAB products, processes and policy.
• Drive business by working with company owners, sales managers, team leaders and sales staff.
• Roll out sales contests to motivate staff and achieve targets.
• Set up kiosks in strategic companies to enhance business.
• Monitor customer recordings for quality.
• Review MIS and share trends with company and staff.

Skills

Communication skills

Analytical skills

Product knowledge

Banking industry awareness

Education

Bachelor's degree in business administration, finance, or banking

Job description

JOB PURPOSE:

• Role holder is assigned to achieve growth and sales targets by successfully managingthird party vendor relationships.
• Oversee and guide third-party sales teams to ensure the achievement of personal loan & credit card targets with strong emphasis on maintaining a customer-centric approach. Monitor performance and ensure all sales efforts align with FAB standards and regulations.

ACCOUNTABILITIES:

Supervision of Subordinates:

• To guide the sales force on policies product features & benefits (conventional & Islamic products) fraud risk code of conduct etc.
• To liaise the cross functional teams incl credit unit.
• Work with Ops Risk & Fraud Risk Team to mitigate risk on program
• Ensure high service levels with companies & internal staff and manage customer complaints within TAT
• Train new sales force on FAB products process & policy
• Preparing newsletter on each company monthly
• Conduct daily meetings with sales team & drive cards productivity
• Work with company owners Sales Managers Team Leaders & sales staff to drive business
• Roll out sales contests to motivate staff & achieve targets
• Set up kiosks in various strategic companies & enhance business
• To ensure quality by monitoring customer recordings on a regular basis
• List companies to generate bulk business for closure by sales staff
• Drive the sales force & generate business from listed companies
• Review Business MIS & share trends with company & staff
• Reduce application returns ensure high approval rates on applications etc

Job Specific Accountabilities:

• Sales Target by Region multi product
• Performance monitoring and Team management
• Customer Satisfaction
• Compliance and standards

Qualifications :

Minimum Qualification

• Bachelors degree in business administration Finance Banking or a related major field of study.
• Minimum 3 years experience in Retail Banking Credit Cards& Loans Sales preferred

Minimum Experience

• Good Product knowledge.
• Excellent communication skills.
• Good understanding of banking industry trends in the local market.
• Good market awareness of product range and pricing.
• Good analytical skills.

Remote Work :

No

Employment Type :

Full-time