Area Manager , UAE FC Operations

Amazon; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A global e-commerce leader in Dubai is seeking a role focused on operations management. The selected candidate will lead a team, maintain safety standards, and implement process improvements to enhance customer service. Ideal applicants will have a Bachelor's degree and at least 1 year of management experience. The role requires flexibility for shifts and the ability to handle physical tasks. Join a diverse and inclusive team committed to delivering exceptional results.

Qualifications

• 1 year of employee and performance management experience.
• Experience in performance metrics and process improvement or lean techniques.
• Ability to work flexible shifts including weekends and holidays.

Responsibilities

• Promote safety and wellbeing culture.
• Analyse performance and suggest process improvements.
• Support and lead a team while handling administrative work.

Skills

Employee management

Performance metrics analysis

Process improvement

Education

Bachelor's degree or equivalent

Job description

Key Job Responsibilities

• Promote a culture of safety and wellbeing
• Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels and business objectives are met across all shifts
• Support and lead a team and handle administrative work alongside building and supporting a strong team culture
• Analyse performance and suggest process improvements to optimise work and improve customer service
• Collaborate with other managers to standardise shift processes

A Day in the Life

Youll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site.

Youll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks alongside other tasks like individual escalations process improvement work and wide-scale operational contingency planning.

Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area as well as discussing the operational pros and cons of technical improvements with engineers.

Qualifications

• 1 years of employee and performance management experience
• Bachelors degree or equivalent or 2 years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area including weekends nights and/or holidays
• 1 years of performance metrics process improvement or lean techniques experience
• Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.