Area Manager, Amazon Now, Amazon Now

Amazon; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading global e-commerce company in Dubai seeks an Area/Shift Manager to lead a diverse team focused on safety and productivity. The role involves analyzing performance metrics, implementing process improvements, and collaborating with management to achieve operational efficiency. A bachelor's degree or equivalent experience, along with management skills and a flexible schedule, is required. If you're passionate about driving results in a dynamic environment, this position would be a great fit.

Qualifications

• 1 year of employee and performance management experience required.
• Flexible schedule required, including weekends and holidays.
• Managerial experience preferred.

Responsibilities

• Promote a culture of safety and wellbeing.
• Analyze and implement corrective actions for quality and productivity.
• Support and lead a team while managing administrative work.
• Collaborate with other managers for standardization of shift processes.

Skills

Employee and performance management

Performance metrics and process improvement

Team leadership

Safety standards adherence

Education

Bachelor's degree or equivalent

Job description

When you join Amazon as an Area/Shift Manager you’ll gain experience leading a large and diverse team to ensure your area of the business keeps pace with the hands‑on role. You’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity you’ll also work closely with your colleagues to address challenges, which means no two days will be the same.

Key job responsibilities

• Promote a culture of safety and wellbeing
• Analyse and implement corrective actions to keep quality and productivity at consistently high levels and meet business objectives across all shifts
• Support and lead a team and handle administrative work while building and supporting a strong team culture
• Analyse performance and suggest process improvements to optimise work and improve customer service
• Collaborate with other managers to standardise shift processes

A day in the life

You'll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site, and also monitor and maintain process efficiency. Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area as well as discussing the operational pros and cons of technical improvements with engineers.

Required Experience

• 1 year of employee and performance management experience
• Bachelor’s degree or equivalent, or 2 years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area including weekends, nights and/or holidays
• 1 year of performance metrics process improvement or lean techniques experience
• Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts
• Manager experience

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