Arabic-Speaking Lobby Ambassador (Front Office)

Towers Rotana; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A prominent hospitality establishment in Dubai is seeking a dynamic Lobby Ambassador. The role involves warmly welcoming guests, managing check-ins, and promoting hotel services. Ideal candidates should possess a diploma in hospitality and relevant experience in the Front Office. Exceptional English communication skills are essential, with additional languages considered an advantage. The position emphasizes customer service, teamwork, and proactive engagement with guests.

Qualifications

• Proven experience in Front Office Department in a hotel.
• Excellent command of the English language, spoken and written.
• Additional language abilities are a plus.

Responsibilities

• Welcome guests warmly and courteously at all times.
• Register guests using the Tablet Registration tool during check-in.
• Promote hotel services, special offers, and package deals.

Skills

Customer service

Interpersonal skills

Teamwork

Adaptability

Education

Diploma or degree in hospitality

Job description

A prominent hospitality establishment in Dubai is seeking a dynamic Lobby Ambassador. The role involves warmly welcoming guests, managing check-ins, and promoting hotel services. Ideal candidates should possess a diploma in hospitality and relevant experience in the Front Office. Exceptional English communication skills are essential, with additional languages considered an advantage. The position emphasizes customer service, teamwork, and proactive engagement with guests.