Arabic-Speaking Front Desk Supervisor: Elevate Guest Service

Hilton Worldwide, Inc.; Ras Al Khaimah; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading global hospitality company is seeking a Front Desk Supervisor fluent in Arabic for their Ras Al Khaimah location. The role involves overseeing front desk operations, managing guest interactions, and ensuring high service standards. Ideal candidates will have prior front office experience and strong interpersonal skills. This position offers the opportunity to contribute to exceptional guest experiences at a renowned establishment.

Qualifications

• Experience in front office roles within hotels or similar settings.
• Demonstrated sales capabilities and strong commercial awareness.
• Ability to prioritize tasks and meet deadlines.

Responsibilities

• Supervise Front Desk operations during assigned shifts to maintain high standards.
• Ensure team knows hotel products, services, pricing, and special promotions.
• Handle guest requests and complaints promptly and effectively.

Skills

Front office experience

Sales capabilities

Interpersonal skills

Organized work ethic

Guest service passion

Education

Relevant supervisory/management certificate/diploma or degree

Job description

A leading global hospitality company is seeking a Front Desk Supervisor fluent in Arabic for their Ras Al Khaimah location. The role involves overseeing front desk operations, managing guest interactions, and ensuring high service standards. Ideal candidates will have prior front office experience and strong interpersonal skills. This position offers the opportunity to contribute to exceptional guest experiences at a renowned establishment.