Arabic-Speaking Customer Care Pro — Multilingual Support

TALENTMATE; Sharjah; On-site; AED 40,000 - 50,000; Full time

Job summary

A recruitment and staffing agency in Sharjah is seeking an experienced Customer Service Representative fluent in Arabic. You will provide exceptional service to Arabic-speaking clients and resolve inquiries effectively. Strong communication and problem-solving skills are essential. This full-time role offers the opportunity to thrive in a fast-paced environment while making a difference in customer experiences.

Qualifications

• Proven customer service experience in a similar role.
• Familiarity with CRM systems and best practices.
• Ability to handle customer queries with empathy.

Responsibilities

• Provide exceptional customer service to Arabic-speaking clients.
• Identify and resolve customer issues promptly to ensure satisfaction.
• Utilize CRM systems to document customer interactions.

Skills

Fluent in Arabic

Proficient in English

Active listening skills

Problem-solving skills

Time management skills

Tools

CRM systems

Microsoft Office

Job description

A recruitment and staffing agency in Sharjah is seeking an experienced Customer Service Representative fluent in Arabic. You will provide exceptional service to Arabic-speaking clients and resolve inquiries effectively. Strong communication and problem-solving skills are essential. This full-time role offers the opportunity to thrive in a fast-paced environment while making a difference in customer experiences.