Arabic IT Help Desk Support - Windows & Networking

Parker Consult; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A prominent consultancy firm is seeking an Arabic speaking IT Help Desk Support Officer for their Abu Dhabi operation. Candidates should have at least two years of experience and a valid UAE driving license. The role includes installing and maintaining systems, troubleshooting issues, and providing user support. The ideal candidate will possess strong technical and communication skills, fostering team collaboration while managing tasks efficiently.

Qualifications

• Minimum 2 years of experience in IT Help Desk Support.
• Valid driver’s license for travel to client sites.

Responsibilities

• Install, configure, monitor, and maintain computer systems.
• Troubleshoot and repair software, systems, and network problems.
• Provide direct technical support to users.

Skills

Technical ability to support Windows based platforms

Customer service experience

Excellent interpersonal and communication skills

Excellent technical and organizational skills

Ability to work cooperatively

Willingness to work required hours

Education

Bachelor’s Degree in Information Technology or Computer Science

IT Standard Industry Certification

Job description

A prominent consultancy firm is seeking an Arabic speaking IT Help Desk Support Officer for their Abu Dhabi operation. Candidates should have at least two years of experience and a valid UAE driving license. The role includes installing and maintaining systems, troubleshooting issues, and providing user support. The ideal candidate will possess strong technical and communication skills, fostering team collaboration while managing tasks efficiently.