Appearance Shift Supervisor

ARRISE; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading gaming company in the United Arab Emirates is seeking an Appearance Shift Supervisor. In this role, you will supervise employee appearance compliance, support team operations, and ensure quality control. Strong organizational and communication skills are essential, along with the ability to work varying shifts. Benefits include accommodation, meals per shift, and transportation allowance.

Benefits

Accommodation provided

Meal program

Transportation allowance

Qualifications

• Strong organizational skills required.
• Excellent communication and interpersonal skills necessary.
• Advanced English proficiency mandatory.
• Medium level of computer literacy needed.
• Experience in monitoring or quality control preferred.
• Availability for weekends, night shifts, and public holidays essential.

Responsibilities

• Supervise employees' appearance to ensure compliance.
• Coordinate monitoring and reporting of team activities.
• Provide training and guidance to team members.
• Evaluate team performance through supervision.
• Communicate on behalf of the team effectively.
• Respond to requests via company's communication channels.

Skills

Strong organizational skills

Excellent communication skills

Advanced English skills

Computer literacy

Experience in quality control

Job description

About Us

What makes ARRISE different? We’re more than a company—we’re a community of over 10,000 driven professionals, with offices across Gibraltar, Canada, India, Malta, Romania, Serbia, UAE and beyond. We partner with industry leaders like Pragmatic Play, delivering world-class gaming experiences to players everywhere. We don’t just build products—we build opportunities, invest in our people, and foster growth at every level.

Role Description

We are seeking a skilled and dedicated Appearance Shift Supervisor to join our team at ARRISE. In this role, you will be responsible for continuously monitoring (24/7) the appearance of our employees to ensure compliance with our Appearance Guidelines.

Responsibilities

• Supervises and coordinates the monitoring and reporting of employees' appearance.
• Supports the team leader in renewing files, formulas, periodically updating the schedule and rotations.
• Constantly monitors the quantity and quality of reports provided by the team to employees.
• Requests information about new studio launches, studio migrations, and updates to table names in portals.
• Provides guidance and training to ensure that team members are competent in their roles.
• Supports the team leader in evaluating team performance through constant supervision of team activities.
• Supervises and checks the completion of tasks by the Appearance team during their work schedule.
• Communicates on behalf of the team through the company\'s communication channels.
• Responds promptly to any requests received through the company's communication channels during working hours.

Requirements

• Strong organizational skills.
• Excellent communication and interpersonal skills.
• Have advanced English skills.
• Possess at least a medium level of computer literacy.
• Bring experience in quality control or monitoring.
• Are available to work weekends, night shifts, and public holidays.

What We Offer

• Accommodation will be provided by the company;
• Meal program (One Meal per shift);
• Transportation allowance.

Join us in Ras Al Khaimah, a great place to grow your career while enjoying a relaxed and welcoming lifestyle!