Analyst - Sales (UAE National)

Help AG; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading cybersecurity firm in Dubai seeks a talented Analyst - Sales (UAE National) to provide analytical expertise in interpreting sales data and uncovering performance trends. The role involves working with cross-functional teams to optimize sales processes and support strategic decision-making, requiring strong communication skills and experience in data analysis and visualization. The ideal candidate holds a relevant bachelor’s degree and has a strong understanding of CRM systems and tools like Power BI.

Benefits

Family Insurance

Child Education Allowance

Vacation Allowance

Career progression opportunities

Employee engagement activities

Excellent learning opportunities

Inclusive working environment

Flexible working environment

Qualifications

• Bachelor’s degree in a relevant field.
• Proven experience in data analysis and visualization.
• Strong understanding of CRM systems, particularly Microsoft Dynamics.
• Excellent communication and presentation skills.

Responsibilities

• Analyze data to uncover trends and performance issues.
• Provide insights into sales pipeline health and conversion rates.
• Create reports tracking KPIs and sales effectiveness.
• Collaborate with teams to maximize sales potential.
• Evaluate and improve sales processes based on best practices.

Skills

Data analysis

Sales insights

CRM systems

Communication skills

Power BI

Tableau

Collaboration

Education

Bachelor’s degree in IT, Business Analytics, Data Science, or related field

Tools

Microsoft Dynamics

Job description

Help AG is looking for a talented and experienced Analyst - Sales (UAE National) who will provide their analytical expertise to interpret sales data, uncover performance trends, and provide actionable insights that drive business growth. The candidate will be working with cross-functional teams and will play a key role in optimizing the sales process, improving forecasting accuracy, and supporting strategic decision‑making for the organization.

Responsibilities

• Data Detective: Leverage your analytical skills to dissect CRM data in Microsoft Dynamics, uncovering trends, opportunities, and areas for improvement in sales performance.
• Pipeline Pilot: Analyze the sales pipeline, providing in-depth insights into its health, velocity, and conversion rates. Partner with Business Development Managers (BDMs) to ensure data accuracy and forecast future performance with confidence.
• Insights Influencer: Craft insightful reports that track progress against key performance indicators (KPIs), measure sales effectiveness, and provide actionable data‑driven insights to guide decision making for sales leadership.
• Collaboration Catalyst: Work closely with BDMs, Sales Management, Sales Operations, Product & Vendor Management and Marketing to translate data into actionable steps, driving efficiency and maximizing sales potential.
• Process Optimizer: Continuously evaluate and optimize sales processes, recommending data-driven improvements based on industry best practices.

Qualification & Skills

• Bachelor’s degree in IT, Business Analytics, Data Science, or a related field.
• Proven experience in data analysis and visualization, preferably using tools like Power BI or Tableau.
• Strong understanding of CRM systems, particularly Microsoft Dynamics.
• Excellent communication and presentation skills, with the ability to convey complex insights to non-technical stakeholders.
• Strong collaborative mindset with the ability to work effectively across teams and functions.
• Analytical thinker with a passion for cybersecurity and knowledge of the industry landscape.
• Detail-oriented, proactive, and capable of managing multiple priorities in a fast‑paced environment.

Benefits

• Family Insurance for eligible members as per HR policy.
• Child Education Allowance.
• Vacation Allowance.
• Career progression and growth through challenging projects and work.
• Employee engagement and wellness campaigns activities throughout the year.
• Excellent learning and development opportunities.
• Inclusive and diverse working environment.
• Flexible/Hybrid working environment.
• Open door policy.

About Us

Help AG is the cybersecurity arm of e& enterprise (formerly Etisalat Digital) and provides leading enterprise businesses and governments across the Middle East with strategic consultancy combined with tailored information security services and solutions that address their diverse requirements, enabling them to evolve securely with a competitive edge.

Present in the Middle East since 2004, Help AG was strategically acquired by e& (formerly Etisalat Group) in Feb 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.

Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor‑agnostic, trustworthy, independent, and cybersecurity focused. With best‑of‑breed technologies from industry‑leading vendor partners, expertly qualified service delivery teams and a state‑of‑the‑art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.