Analyst- Business - Third Party Channels

First Abu Dhabi Bank; Dubai; On-site; AED 120,000 - 150,000; Full time

Job summary

A leading financial institution in Dubai is looking for a professional to oversee vendor support teams and ensure the reconciliation of payments based on agreed SLAs. The ideal candidate should have a Bachelor's degree in Finance or Banking and at least 3 years of experience in consumer banking. Strong communication and analytical skills are essential. The role involves report generation and governing performance monitoring of vendors.

Qualifications

• At least 3 years of experience in consumer banking in a similar role.
• Good communication skills.
• Good understanding of banking industry trends in the local market.
• Good market awareness of products range.
• Good analytical skills.

Responsibilities

• Oversee third-party support teams on cards.
• Ensure daily reports are sent to third party partners.
• Reconcile payments based on SLA with vendor cards.
• Generate reports and MIS for third party vendors.
• Monitor performance and payouts to vendors.

Skills

SQL

Agile

Business Analysis

Visio

Waterfall

Business Process Modeling

Requirements Gathering

User Acceptance Testing

Business requirements

SDLC

Systems Analysis

Data Analysis Skills

Education

Bachelors Degree Finance Banking or a related major field of study

Job description

Job Purpose

Role holder is assigned to oversee and guide third-party support teams on cards based in FAB office.

To ensure daily reports are sent to third party partners on cards achievement.

To ensure the payments are reconciled & payments take place based on SLA agreed with Vendor cards & loans.

Accountabilities

Supervision of Subordinates

• Report generation & MIS to third party vendors
• Provide data for Ops Risk Internal Audit. KRI Ops Risk to complete within TAT
• Analyzing and keeping track of legal agreement and contract signoff from internal and external stakeholders
• Provide staff list to BI for vendor incentive payments
• New vendor sales / support staff ID creation post training & visa information availability.
• BTL collateral check with vendor partners on regular basis.
• Prepare sales performance & raising discrepancy with concern team
• Prepare vendor performance ad-hoc reports as per business requirement
• Work with vendor support staff to reduce application returns.
• Training guiding and supervising new support staff for day to day activities.
• Reconcile and publish MIS to internal and external stakeholders.
• Provide business comparison Report on regular basis.

Job Specific Accountabilities / KPIs

• Report generation & MIS to third party vendors
• Performance monitoring & payout to vendors based on SLA

Qualifications

Minimum Qualification

• Bachelors Degree Finance Banking or a related major field of study.
• At least 3 years of experience in consumer banking in similar role

Minimum Experience

• Good communication skills.
• Good understanding of banking industry trends in the local market.
• Good market awareness of products range.
• Good analytical skills

Key Skills

SQL, Agile, Business Analysis, Visio, Waterfall, Business Process Modeling, Requirements Gathering, User Acceptance Testing, Business requirements, SDLC, Systems Analysis, Data Analysis Skills

Remote Work: No

Employment Type: Full-time

Experience: years

Vacancy: 1