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Cloud AI Services in the United Arab Emirates seeks a senior cloud AI professional with hands-on experience across Azure AI Services (Azure OpenAI, Azure AI Foundry, Azure AI Search, Azure Speech, Document Intelligence) and AWS Bedrock. You will drive production deployments, manage AKS and container lifecycles, and implement API management, observability, and robust DevOps automation.
Analytical tasks include cost and performance tuning, prompt engineering, and governance with responsible-AI
Hands-on production experience with Microsoft Azure AI Services including Azure OpenAI, Azure AI Foundry-related services, Azure AI Search, Azure Speech, Document Intelligence, and Content Safety and equivalent fluency with AWS AI Services, including AWS Bedrock and supporting model and content services. Familiarity with Core42 Compass for in-region inference is required.
Strong working knowledge of Microsoft Agent Framework and LangGraph, including agent orchestration, tool calling, skill composition, memory and state management, planning patterns, multi-agent execution topologies, and human-in-the-loop checkpoints. Ability to read and reason about agent graphs, conditional edges, retry policies, and tool schemas to diagnose execution-level issues quickly.
Practical expertise in prompt-level troubleshooting, token consumption analysis, context-window management, model configuration tuning, endpoint health monitoring, Azure OpenAI PTU capacity and quota management, throttling and latency analysis, fallback handling, and responsible-AI controls including content filtering and safety policies.
Deep operational experience with Azure Kubernetes Service, including Kubernetes core constructs (deployments, pods, services, ingress, namespaces, ConfigMaps, secrets), Helm-based release management, autoscaling behaviour, container troubleshooting, and Docker image lifecycle. Comfort with kubectl, kustomize, and platform-level network and identity constructs.
Strong expertise in Azure API Management, including API policies, named values, products, subscriptions, OAuth 2.0 and OpenID Connect flows, managed identities, JWT validation, rate limiting, caching, and backend routing. Working knowledge of REST APIs and event-driven integration patterns. Specific experience with the Model Context Protocol (MCP) including MCP servers, MCP clients, tool definitions, and gateway-mediated MCP patterns is highly desirable.
Expertise in Comet Opik for distributed agent and prompt tracing, including trace inspection, evaluation runs, drift detection, and dashboard construction. Strong working knowledge of Azure Monitor, Application Insights, Log Analytics, and AWS CloudWatch, with the ability to construct correlated views across logs, metrics, traces, and business indicators using correlation identifiers.
Comfort with Git-based workflows, CI/CD pipelines (GitLab CI/CD or Azure DevOps), infrastructure as code (Terraform or Bicep), release automation, and deployment validation. Strong scripting in Python, PowerShell, and Bash for operational tooling, log mining, and remediation automation.
Working experience with ElevenLabs APIs and SDKs, voice-agent integrations, real-time audio processing, session-level troubleshooting, latency and audio-quality analysis, and integration with conversational AI and telephony layers.
Hands-on experience with Microsoft Entra ID, RBAC, managed identities, Azure Key Vault, secrets and certificate management, private networking and Private Link, vulnerability management, audit logging, data protection controls, and AI governance frameworks including model access management and responsible-AI policy enforcement.
Practical application of ITIL practices including incident management, problem management, change management, service requests, SLA and OLA management, root-cause analysis, and major incident management within an enterprise service-management toolset such as ServiceNow.
The following certifications are considered desirable: