Admissions Manager - English/Arabic Speaker

Taaleem; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Taaleem is seeking an Admissions Manager to drive new enrollments and ensure high-quality customer service for prospective families. You will lead the admissions team, coordinate with the Principal and Heads of School, and align with Marketing to boost enrollment during the school year.

The role requires managing intake, regulatory compliance for KHDA/ADEK, and robust data reporting to senior leadership. Based in Dubai, it offers a challenging, fast-paced environment with emphasis on process

Qualifications

• Experience in school admissions or education sector.
• Strong data reporting and stakeholder communication.
• Ability to manage complex admission processes.
• Knowledge of KHDA/ADEK is a plus.

Responsibilities

• Set up the Admissions Team and recruit students with the Principal and Head of Admissions.
• Provide regular updates on Admissions Data to Principal, CO and SLT.
• Collaborate with Marketing to implement PR and marketing strategies for recruitment.
• Report enrolment figures and the four pillars weekly to SLT and CO.
• Complete monthly reports on Admissions successes and changes for SLT and CO.
• Manage the application approvals process with Principal, Heads of School and SEN team.
• Liaise with Accounts on invoicing for new students and keep NetSuite & CRM current.
• Provide high-quality customer care for all admissions inquiries.
• Develop and conduct school tours for prospective families when required.
• Meet parents interested in enrolling their children.

Skills

Admissions

Team leadership

Customer service

Data reporting

Job description

Taaleem is committed to safeguarding and promoting the welfare of children. At Taaleem, we hold ourselves to a high standard of effective practices in relation to child protection, and we are committed to safeguarding and promoting the welfare of children. We expect all staff to share this commitment. Successful applicants will be subject to various background checks including receipt of references, proof of relevant qualifications, identification, and police checks, including overseas checks.

Job Purpose
To achieve or exceed the opening admissions target and to ensure that a high level of customer service is provided to all prospective families. The Admissions Manager is primarily responsible for recruiting and managing her team & ensuring they all meet prospective families and enroll students into the school. Post enrolment, ensuring that the registration process with the regulators is complied with and that all student files are complete.

Key Accountabilities

• To set up the Admissions Team and work very closely with the founding Principal and Head of Admissions to recruit students.
• Provide the Principal, CO and SLT with regular updates on Admissions Data
• To work closely with the Marketing Executive to determine and implement a PR and Marketing strategy for the school geared towards recruiting new students
• To report school enrolment figures including the 4 pillars of Admissions; Enrolment, Leavers, Assessments and tours, weekly to the SLT in school and Central Office
• To complete a monthly report to summarise the successes and changes in the Admissions department for the in-school SLT & Central Office.
• Manage the application approvals process with the Principal, Heads of School and the SEN team
• To liaise with the Accounts Department on issuing of invoices for new students and to ensure that all data is current on the NetSuite & CRM system
• Provide a high-quality customer care for all enquiries to the school for admissions
• Develop and conduct school tours for prospective families if and when required
• Meet parents who are interested in enrolling their children into the school
• Manage and conduct assessments including those from overseas in liaison with relevant Heads of School, EAL and SEN staff
• Oversee the registration of students on KHDA/ADEK school system
• Maintain and secure all student files (paper and electronic)
• Ensure the efficiency of the admissions process throughout the year
• Collate and present monthly reports for SLT and Central Office (CO)
• Efficiently manage all prospective parents’ enquiries related to admitting pupils to the school
• Manage all placement tests or interviews for new entrants to school and collate results
• Arrange the placement of pupils in classes with the approval of Heads of Sections
• Manage the initial induction of new families and pupils
• Oversee all registration procedures
• Oversee database development and management
• Manage wait lists and ensure the school’s admissions policy is transparent and adhered to
• Benchmark the school’s admissions procedures against leading competitors
• Review admissions policies and procedures (including data collection) with the Principal
• Advise staff of any additional information relating to new and departing pupils
• Liaise with the Registrar regarding Ministry of Education, KHDA and/or ADEK requirements.
• Ensure the availability of testing materials e.g., online CATS purchase
• Ensure withdrawal forms are completed for departing pupils and actively pursue retention where possible
• Ensure the managing and compliance of the Admission Department
• Ensure the maintenance of all student files
• Ensure all new families receive the correct induction into the school