Administrative Officer

ESAW; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A residential management company in Dubai is seeking an experienced Administrative Officer to oversee the daily operations of student residences. This full-time role includes managing facility staff, ensuring compliance with safety standards, and maintaining a high-quality living environment. Candidates should have a bachelor's degree in a relevant field along with strong problem-solving and communication skills. Experience in housing or real estate is a plus.

Qualifications

• Experience in staff management and coordination.
• Knowledge of safety regulations and compliance standards.
• Experience in the housing, real estate, or hotel industry is a plus.

Responsibilities

• Oversee day-to-day operations of the residences.
• Manage the facility staff and coordinate with service providers.
• Conduct regular inspections to ensure safety and cleanliness.

Skills

Facility Management

Staff Management

Problem-Solving

Communication

Organizational Skills

Education

Bachelor's degree in Facility Management, Business Administration or related field

Job description

Overview

Administrative Officer — Dubai — 6 days working — Onsite

Company Description

ESAW aspires to provide the highest quality of exclusive residences that meet the highest standards for students from across the world. We have created the perfect place to make new friends, meet students from other colleges, and enjoy an outstanding student living experience. Located within Dubai Al Khail Gate, our apartments offer convenient travel to the Knowledge Village and many other leading destinations in Dubai.

Role Description

This is a full-time, on-site role for an Administrative Officer located in Dubai. The Administrative Officer will be responsible for overseeing the day-to-day operations of the residences, ensuring their maintenance, safety, and cleanliness. The role includes managing the facility staff, coordinating with service providers, conducting regular inspections, and addressing any issues that arise. The Administrative Officer will also ensure all regulatory and safety standards are met and maintained.

Responsibilities

1. Managing & maintain the report & cash.
2. Managing, Supervising, Training, and coordination of ERP.
3. Supervising the Advance booking Confirmations.
4. Supervising the house keeping service.
5. Supervising Advance booking Confirmations – Ensure the bed/apartment to be ready prior to check in.
6. Coordinating the complete transport arrangements (including daily schedule and Airport pick up arrangements and other request.).
7. Supervising the drivers and vehicles under ESAW.
8. Managing the Inventory Management.
9. Solutions for the IT related issues.
10. Maintaining the Purchase and Maintaining account. Finding the vendors as and when required.
11. Negotiate and manage contracts with service providers and suppliers.
12. Supervising the Occupancy Update.
13. Apartment Key Custodian and complete Storeroom Custodian.
14. Verifying and solving the maintenance complaints.
15. Addressing to the students’ complaints.
16. Coordinate and oversee routine maintenance tasks, repairs, and inspections. Manage the facility budget, including expenses for maintenance, utilities, and repairs.
17. Monitor expenses and identify cost-saving opportunities.
18. Provide guidance and support to team members.
19. Conduct performance evaluations and address any issues or concerns of the team members.
20. Coordinate office moves and renovations.
21. Maintain accurate records of facility-related activities, including maintenance logs and inventory.

Qualifications

• Facility Management and Maintenance skills.
• Experience in staff management and coordination.
• Knowledge of safety regulations and compliance standards.
• Excellent problem-solving and organizational skills.
• Strong communication and interpersonal skills.
• Experience in the housing or real estate or hotel industry is a plus.
• Bachelor's degree in Facility Management, Business Administration, or related field.