Facilities Management Administrative Assistant
The Facilities Management Administrative Assistant provides efficient and timely administrative support across designated corporate offices (MAF Tower 1, Tower 2, Customer Solutions, and GS offices). This role is pivotal in ensuring that customers and visitors receive prompt and effective assistance, while also supporting the smooth operation of the Facilities Management department.
Key Responsibilities and Accountabilities:
- Act as the primary point of contact for customers, delivering professional service and addressing inquiries and requests efficiently.
- Manage and process all Facilities Management work orders within the system, ensuring prompt response and diligent follow-up.
- Monitor and maintain appropriate stock levels of pantry consumables, office stationery, and supplies, and coordinate replenishment as required.
- Prepare, organize, and maintain documentation, reports, and records related to facilities operations.
- Oversee the procurement process for kitchen and pantry consumables.
- Track inventory for kitchen consumables and initiate orders as necessary.
- Coordinate and support office services, including cleaning, maintenance, and other facility-related needs.
- Assist in implementing and upholding office safety and cleanliness standards.
- Provide support for event and meeting setups.
- Assist with office relocations, including the installation and removal of partitions and the movement and arrangement of office furniture.
- Carry out various administrative tasks as assigned by the line manager.
- Prepare ad hoc data reports and monthly summaries as required.
- Ensure compliance with MAF policies regarding quality control and other business procedures related to Office Facilities Management.
- Consistently uphold and demonstrate MAF values in all interactions and responsibilities.