Administration Assistant

Pacific Prime; Dubai; On-site; AED 40,000 - 60,000; Full time

Job summary

A leading insurance firm in Dubai is seeking a proactive Administrative Assistant to enhance operational efficiency. The ideal candidate will excel in communication and organization, ensuring seamless workflows by maintaining customer profiles, supporting the sales team, and providing top-notch customer service. Required qualifications include strong English skills, proficiency in MS Office, and the capability to multitask under pressure. A background in medical fields is preferred, alongside some experience in customer service.

Qualifications

• Excellent English communication skills are required.
• Strong organizational and problem-solving skills are essential.
• Experience in customer service is an advantage.

Responsibilities

• Communicates with clients and tracks application updates.
• Maintains customer profiles in the database.
• Ensures proper filing and organization of documents.
• Delivers excellent customer service.

Skills

Excellent English communication skills

Strong organizational skills

Problem-solving skills

Proficient in Computer applications

Team player

Ability to prioritize and multitask

Education

Graduate of any course (preferably Medical)

Tools

MS Office Software

Job description

We are looking for a highly organized and proactive Administrative Assistant to support our daily operations in Dubai. The ideal candidate will ensure smooth administrative workflows and contribute to the overall efficiency and success of our team.

Responsibilities

• Communicates and coordinates with clients, insurance providers, and the sales team to process applications and track updates
• Updates and maintains customer profiles within the company database
• Ensures proper filing, organization, and updating of customer documents and requirements
• Delivers excellent customer service to clients and provides strong support to the sales team
• Provides accurate and timely responses to both clients and insurance companies

Qualifications

• Excellent English communication skills (verbal and written)
• Has a strong organizational, technical, interpersonal and communications skills
• Excellent problem-solving skills
• Proficient in Computer applications
• Flexible, Competitive and a team player
• Ability to prioritize and coordinate daily activity of office and multitask in order to meet objectives with sense of urgency
• Ability to use standard office equipment
• A graduate of any course (preferably Medical)
• Proficient in MS Office Software
• Experience in customer service is an advantage