Admin & Marketing Assistant

HTrust Consulting; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

HTrust Consulting in Dubai, UAE, is seeking an organized Admin & Marketing Assistant to join its growing team. You will support marketing campaigns, coordinate customer inquiries, and handle day-to-day administration to ensure smooth execution of ongoing tasks and initiatives.

The role requires 1–3 years in administration or marketing support, strong English, and proficiency with Excel/Sheets; Canva, Instagram, TikTok, and WhatsApp knowledge is a plus.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or a related field.
• 1–3 years of experience in administration, marketing support, customer service, or a similar coordination role.
• Excellent organizational and follow-through skills.
• Strong attention to detail.
• Good written and spoken English.
• Confident in communicating with customers, suppliers, and internal stakeholders.
• Proficient in Excel/Google Sheets and digital tools.
• Familiarity with Canva, Instagram, TikTok, and WhatsApp is an advantage.
• Resourceful, proactive, and capable of solving day-to-day problems independently.
• Ability to manage multiple priorities in a fast-paced environment.
• Genuine interest in consumer brands, e-commerce, retail, and marketing.

Responsibilities

• Support marketing campaigns, product launches, promotions, and activations.
• Coordinate marketing materials, POS materials, printing, and deliveries.
• Maintain marketing calendars, trackers, and campaign-related information.
• Support retail marketing activities across partner stores.
• Prepare products, samples, and props for content shoots.
• Coordinate product sends to influencers and content creators.
• Support events, activations, launches, and other marketing initiatives.
• Assist the marketing team with day-to-day execution and coordination.
• Respond to routine customer enquiries through digital channels.
• Assist customers with product, personalization, and order-related queries.
• Support WhatsApp customer communication and marketing activities.
• Coordinate internally to resolve customer requests efficiently.
• Capture recurring customer feedback and enquiries and share relevant insights with the team.
• Support general office, marketing, and administrative activities.
• Obtain quotations and coordinate with suppliers.
• Coordinate couriers, documents, deliveries, and related requirements.
• Maintain organized files, records, trackers, and documentation.
• Assist with invoices and supporting documents.
• Follow up on outstanding actions, deliverables, and deadlines.
• Provide administrative and coordination support to the wider team as required.
• Handle ad hoc tasks assigned by the reporting manager or Management.

Skills

Organizational skills

Written and spoken English

Excel/Google Sheets

Canva

Instagram

TikTok

Communication with customers/suppliers

Multitasking

Problem solving

Education

Bachelor's degree in Business Administration or Marketing

Tools

Excel/Google Sheets

WhatsApp

Canva

Social media basics

Job description

Our client, a growing consumer-focused business in Dubai, is actively seeking a highly organized, proactive, and hands-on Admin & Marketing Assistant to join their team. This role will support marketing activities, customer coordination, and day-to-day administration while ensuring smooth execution of ongoing tasks and initiatives.

Location: Dubai, UAE

Duties and Responsibilities

Marketing Support

• Assist with marketing campaigns, product launches, promotions, and activations.
• Coordinate marketing materials, POS materials, printing, and deliveries.
• Maintain marketing calendars, trackers, and campaign-related information.
• Support retail marketing activities across partner stores.
• Prepare products, samples, and props for content shoots.
• Coordinate product sends to influencers and content creators.
• Support events, activations, launches, and other marketing initiatives.
• Assist the marketing team with day-to-day execution and coordination.

Customer & E-commerce Support

• Respond to routine customer enquiries through digital channels.
• Assist customers with product, personalization, and order-related queries.
• Support WhatsApp customer communication and marketing activities.
• Coordinate internally to resolve customer requests efficiently.
• Capture recurring customer feedback and enquiries and share relevant insights with the team.

Administration & Coordination

• Support general office, marketing, and administrative activities.
• Obtain quotations and coordinate with suppliers.
• Coordinate couriers, documents, deliveries, and related requirements.
• Maintain organized files, records, trackers, and documentation.
• Assist with invoices and supporting documents.
• Follow up on outstanding actions, deliverables, and deadlines.
• Provide administrative and coordination support to the wider team as required.
• Handle ad hoc tasks assigned by the reporting manager or Management.

Knowledge & Experience

• Bachelor's degree in Business Administration, Marketing, or a related field preferred.
• 1-3 years of experience in administration, marketing support, customer service, or a similar coordination role.
• Excellent organizational and follow-through skills.
• Strong attention to detail.
• Good written and spoken English.
• Confident in communicating with customers, suppliers, and internal stakeholders.
• Proficient in Excel/Google Sheets and digital tools.
• Familiarity with Canva, Instagram, TikTok, and WhatsApp is an advantage.
• Resourceful, proactive, and capable of solving day-to-day problems independently.
• Ability to manage multiple priorities in a fast-paced environment.
• Genuine interest in consumer brands, e-commerce, retail, and marketing.

Compensation with standard benefits