Admin & Access Operations Lead

Dicetek LLC; Dubai; On-site; AED 60,000 - 120,000; Full time

Job description

Job Duties & Responsibilities

Access cards

• Contacting the newly registered agencies, inform and apply for their access cards.
• Ensure a smooth viewing process is maintained.
• Gather the details of the agents and maintain the agency database for future use.

Alliance Cards

• Get quarterly reports from the inventory sales team and segregate companies into their respective alliance tier based on their current and past performances to ensure assistance.
• Inform them about the alliance benefits and get their details to provide them with the special alliance discount cards.
• Ensure all entities involved with Alliance benefits are up to date with the information and procedures for availing the discounts.
• Ensure the brokers are provided with the cards on a timely basis and rectify any issues that they might be facing while availing of the benefits.

Media permits

• Collect the relevant documents from the agencies in order to apply for the permits.
• Ensure all documents are valid and accurate to avoid any delays in approvals.
• Align with security, clearance team, and permit holders to organize the shoot without any discrepancies.

Models

• Once the request for a model is received, Check with the warehouse for model availabilities and conditions of the specified model.
• Send detailed information to the applicant along with the quotation for charges of transportation and refurbishment.
• Acquire HOS approval on the transfer of the model to the destination mentioning the timeframe.
• Once all approvals are in place, align the transportation supplier with the agency to coordinate the date and time of moving the models.

Others

• To attend to all the inquiries received from the different communications channel.