ACES Program Manager - Ops & Process Excellence

Q-Express Documents Transport; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading logistics company in Dubai seeks an experienced ACES Program Manager to drive innovation and improve operations. The ideal candidate will possess over three years of program management experience, strong skills in data-driven process improvement, and advanced Excel proficiency. Additionally, expertise in stakeholder management is essential. This role focuses on enhancing customer experience while ensuring safety and productivity standards are met.

Qualifications

• 3+ years of program or project management experience.
• 3+ years of working cross functionally with tech and non-tech teams.
• Experience defining and implementing process improvement initiatives using data.

Responsibilities

• Support project execution across multiple functions.
• Drive operational leadership by measuring performance.
• Establish objectives and metrics for safety, quality, and productivity.

Skills

Program or project management

Cross-functional collaboration

Process improvement using data

Advanced Excel skills

Stakeholder management

Education

Bachelor's degree

Tools

Excel (Pivot Tables, VLookUps)

SQL

Job description

A leading logistics company in Dubai seeks an experienced ACES Program Manager to drive innovation and improve operations. The ideal candidate will possess over three years of program management experience, strong skills in data-driven process improvement, and advanced Excel proficiency. Additionally, expertise in stakeholder management is essential. This role focuses on enhancing customer experience while ensuring safety and productivity standards are met.