Account Manager – Luxury Retail Merchandising / Fitout

Charterhouse; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading creative agency in Dubai is seeking an experienced Account Manager to manage a portfolio of premium clients. The role involves overseeing the entire lifecycle of projects, ensuring precision in visual merchandising. Ideal candidates will have a Bachelor's Degree in Architecture or Design and at least 5 years of relevant experience. Proficiency in English and project management skills are essential.

Qualifications

• At least 5 years of experience in project/account management within retail or design.
• Highly organized and capable of managing multiple projects under tight deadlines.
• Full fluency in English is required.

Responsibilities

• Serve as the primary liaison for a portfolio of premium clients.
• Manage the full lifecycle of projects from concept consultation to execution.
• Advise on display strategy, ensuring alignment with brand aesthetics.

Skills

Project management

Client liaison

Technical drawing interpretation

Creativity

MS Office proficiency

Education

Bachelor's Degree in Architecture, Design, or related field

Job description

Overview

Job description: Charterhouse is working exclusively with a leading creative agency which supports some of the world\'s most iconic luxury brands to bring to life high-impact visual merchandising activations and displays. Our client is looking to hire an Account Manager who will serve as the primary liaison for a portfolio of premium clients, managing the full lifecycle of projects from concept consultation through to final execution.

Responsibilities

• Serve as the primary liaison for a portfolio of premium clients, managing the full lifecycle of projects from concept consultation through to final execution.
• Proactively service a large portfolio of key clients, ensuring their visual merchandising needs are met with precision and creativity.
• Advise on layout, display strategy, and technical feasibility, offering solutions that align with brand aesthetics and commercial goals.
• Oversee the entire project management process, including budget negotiations, timeline coordination, supplier management, and clear communication across all stakeholders.
• Collaborate effectively with colleagues at all levels and deliver on challenging client briefs within strict deadlines.

Qualifications

• Bachelor\'s Degree in Architecture, Design, or a related field, with at least 5 years of experience in a project / account management role within the retail or design industry.
• Highly organized, proactive, and capable of managing multiple projects under tight deadlines.
• Proficiency in reading technical drawings, using MS Office tools, and full fluency in English.
• Upon shortlisting, share a portfolio / sample of similar projects delivered.