Account Manager, Large Enterprise Commercial

PayPal; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading technology company in Dubai seeks a senior account manager to lead enterprise account management. The role focuses on developing strategic relationships and driving revenue retention for partners. Candidates should have at least 7 years of experience in account management, preferably in the payments or technology sectors. PayPal offers a flexible work environment and various benefits such as health insurance and employee share options.

Benefits

Flexible work environment

Employee share options

Health and life insurance

Qualifications

• Minimum of 7 years of relevant work experience.
• Experience in account management within payments, technology, or financial services.
• Proven success in managing and growing accounts.

Responsibilities

• Lead and manage a team of Large enterprise account managers.
• Develop and execute account strategies aligned with PayPal’s vision.
• Drive revenue retention and exceed KPIs.

Skills

Account management

Payment industry knowledge

Strategic relationship building

Collaboration across teams

Communication and negotiation

Analytical thinking

CRM tool proficiency

Education

Bachelor's degree

Tools

Salesforce

Job description

Description

Essential Responsibilities

• Lead and manage a team of Large enterprise account managers
• Develop and execute account strategies aligned with PayPal’s vision to deliver sustainable, long-term value for both partners and PayPal.
• Drive revenue retention, upsell, and cross-sell opportunities and exceeding KPIs.
• Manage complex commercial terms, contracts, and agreements to achieve mutually beneficial outcomes.
• Monitor and enhance account health, proactively identifying and mitigating risks to partner success
• Advocate for partner needs within PayPal, driving innovation and ensuring solutions align with evolving market demands.
• Oversee ongoing partner operations, ensuring seamless onboarding, integration, and a positive exceptional experience.
• Anticipate future partner needs through deep insights, fostering executive-level alignment and long-term partnership opportunities.
• Build and maintain strategic relationships with partners, driving alignment with PayPal’s solutions with their goals.
• Coordinate cross-functional teams to deliver results in line with account plans and merchant expectations, ensuring operational excellence.
• Collaborate with internal teams to manage pipelines, accurately forecast revenue, and report on sales activities and outcomes.

Minimum Qualifications

• Minimum of 7 years of relevant work experience and a Bachelor's degree
• Relevant experience in account management, ideally within payments, technology, or financial services industries, with a focus on driving growth and retention.
• Strong knowledge of the payments industry, including competitive landscape, market trends, and partner needs, to shape and refine strategic account initiatives.
• Proven success managing and growing accounts, delivering strategic account plans, and achieving sales quotas through retention, upsell, and cross-sell efforts.
• Expertise in building and maintaining strategic relationships including with senior executives, acting as a trusted advisor to align partner goals with solutions.
• Demonstrated ability to collaborate across cross-functional teams, including product, engineering, and operations, to deliver seamless and innovative customer experiences.
• Exceptional communication and negotiation skills, with a track record of influencing stakeholders and securing mutually beneficial outcomes in complex deal structures.
• Analytical and strategic thinker with a proven ability to identify growth opportunities, address complex challenges, and deliver measurable business results.
• Proficient in using CRM tools (e.g., Salesforce) to manage pipelines, forecast revenue, and provide necessary report on operations and other activities with accuracy.
• Collaborative and adaptable, thriving in a fast-paced, dynamic environment while managing multiple priorities and delivering exceptional outcomes.

Benefits: PayPal offers a flexible work environment, employee share options, health and life insurance, and more.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at.