Account Manager Dubai

Slasify; Dubai; Remote; AED 120,000 - 200,000; Full time

Job summary

A rapidly-growing technology firm in Dubai is seeking an Account Manager to build and maintain client relationships. The ideal candidate should have 2-3 years' experience in a client-facing role, with strong communication skills. This role offers flexible working hours, unlimited holidays, and a supportive remote work culture. Fluency in Arabic and English is essential, with Mandarin Chinese as a plus.

Benefits

Unlimited holidays

Flexible working hours

Laptop buy-back policy

Seasonal bonus

Qualifications

• Minimum 2-3 years of experience in a client facing role.
• Proven ability to juggle multiple client accounts and time-sensitive projects.
• Excellent listening, collaboration and cross-cultural understanding.

Responsibilities

• Develop trusted advisor relationships with clients.
• Ensure successful delivery of solutions according to customer needs.
• Prepare monthly reports for client accounts and collaborate with finance team.

Skills

Client relationship management

Organizational skills

CRM software experience

Problem solving

Communication skills

Fluency in Arabic

Fluency in English

Fluency in Mandarin Chinese

Tools

Project management tools

Job description

About Us

Established in 2016, Slasify is a Singapore-based technology company operating with a fully remote team and is rapidly-growing through our EOR & payroll services rendered to businesses worldwide. Our colleagues are currently working in Taiwan, China, Singapore, Malaysia, South Korea, USA, Canada, Serbia, France, Dubai, and more!

We are looking for an Account Manager to join our Customer Department. The ideal candidate should have 2-3 years of working experience in a client facing role.

Responsibilities

• Develop trusted advisor relationships with clients
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Responsible for the onboarding and offboarding of clients and its employees
• Clearly communicate/update the progress of monthly/quarterly initiatives to leadership
• Prepare monthly reports for client accounts and collaborate with finance team on accurate and timely invoicing
• Accurately crosscheck and confirm payroll and reimbursements of clients’ employees
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed

• Prior professional experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role

• Minimum 2~3 years of experience in a client facing role
• High attention to detail and excellent organizational skills
• Experience with CRM software and project management tools
• Proven ability to juggle multiple client accounts and time-sensitive projects at a time
• Excellent listening, collaboration and cross-cultural patience and understanding
• Go-getter attitude with strong problem solving skills and a curiosity to learn
• Ability to work independently without constant supervision, prior remote working experience is a plus
• Strong verbal and written communication skills
• Fluency in Arabic and English a must
• Fluent in Mandarin Chinese a plus

• Unlimited holidays (but sorry, you cannot cash out)

• Flexible working hours
• Laptop buy-back policy
• Seasonal bonus

Equal Employment Opportunity Disclaimer

At Slasify, we value your privacy and are committed to protecting your personal data. We provide equal employment opportunities and do not discriminate against candidates based on race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, or any other legally protected status or characteristic. Additionally, we do not require candidates to provide photographs or any personal information unrelated to the applied position during the application process. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the position.