Account Manager

Mackenzie Jones; Dubai; On-site; AED 150,000 - 200,000; Full time

Job summary

A leading IT services organization is seeking an experienced Sr. Account Manager to oversee operational aspects and client relationships. The ideal candidate will have 5+ years in account management, with a strong emphasis on IT infrastructure solutions and fluent Arabic skills. This role offers competitive compensation including a basic salary, bonus and annual tickets. Opportunities available in both Abu Dhabi and Dubai.

Benefits

Bonus

Annual tickets

Qualifications

• At least 5 years account management experience with IT infrastructure and solutions.
• Exceptional account management and leadership skills required.
• Excellent written and verbal communication skills essential.
• Knowledge in CRM systems will be highly regarded.

Responsibilities

• Manage operational aspects including financials, budgets, and targets.
• Update clients on project progress.
• Build new business cases for IT solutions.
• Increase brand awareness and manage product pricing.
• Identify opportunities and simplify processes.
• Delegate responsibilities and manage office performance.

Skills

Account management skills

Arabic speaking skills

Attention to detail

Communication skills

Leadership skills

Tools

CRM

Job description

Overview

Work for a reputed IT services organization that has been in the market for the last 3 decades and growing rapidly across the GCC. Our client values an exciting culture and work life balance. Our client has been growing rapidly across the globe and believes in meeting and exceeding client expectations. Due to the rapid growth we are currently seeking an experienced Sr. Account Manager to join the team. This is a newly created role and the role reports to the Sales Director. You can either be placed in Abu Dhabi or Dubai.

Responsibilities

• Managing the operational aspects of the business including the financials, budgets and targets.
• Updating the clients in relation to the progress of the project.
• Building new business cases for the IT solutions and the infrastructure.
• Focused on increasing brand awareness.
• Product pricing and margins.
• Identifying potential opportunities and simplifying the processes.
• Delegating the responsibilities in the office and efficient running of the office.
• Attendance, expenses and performance management.

Qualifications

• At least 5 years account management experience with IT infrastructure and solutions.
• You will have exceptional account management skills.
• Arabic speaking skills is a must.
• Excellent attention to detail and knowledge in CRM will be highly regarded.
• Excellent communication skills – written and verbal.
• Excellent leadership skills.

The Offer

Basic + bonus + annual tickets.

About The Company

Mackenzie Jones Middle East has decades of HR, Marketing, Finance & Accounting, Sales, Secretarial & Business Support, Management Consulting and Engineering recruitment expertise. We listen, constantly learn, occasionally challenge and frequently advise. Based in Dubai since 2006, our office covers the GCC and Levant countries and we are the leading specialists in regional talent acquisition.