Account Manager

JD.com Inc.; Abu Dhabi; On-site; AED 180,000 - 260,000; Full time

Job summary

JINGDONG Logistics is expanding its global enterprise sales team in the UAE, focusing on developing large enterprise clients and delivering end-to-end logistics solutions. You will sign contracts with major clients, tailor bundled services, and coordinate with operations, procurement, and finance to ensure seamless delivery and customer satisfaction.

The role emphasizes strategic account development, cross-functional collaboration, and a proactive approach to expanding JD Logistics’

Qualifications

• Experience in developing large enterprise client relationships and sales strategy.
• Ability to sign contracts with major enterprise clients and negotiate terms.
• Strong cross-functional collaboration with operations and procurement teams.

Responsibilities

• Develop large enterprise clients such as Fortune 500 and major listed companies.
• Sign contracts with large enterprise clients and execute sales plans.
• Prepare bundled solutions to meet procurement needs and drive service delivery.
• Identify opportunities, optimize client operations, and enhance customer experience.
• Work with receivables collection and maintain strong client relationships.

Job description

Who We AreAt JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.Our Global ReachJINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.Learn more about who we are and what we do: https://www.jingdonglogistics.com/What We OfferJoining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.About The TeamYou’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.Customer Development and Performance Achievement: Responsible for developing large enterprise clients such as Fortune 500 companies, large listed companies, state-owned enterprises, and central SOEs; execute sales plans, achieve performance and customer development targets, and expand sales business. Solution Development and Execution: Sign contracts with large enterprise clients, prepare and execute sales and service plans, provide comprehensive bundled solutions to meet procurement needs. Opportunity Identification and Operations Maintenance: Identify business opportunities, lead and assist in the operations and maintenance of signed clients, implement optimization measures, create marketing and application scenarios, and enhance customer experience. Information Feedback and Communication: Understand market and customer needs, provide feedback on industry-related information, strengthen collaboration with internal operations and business teams, and coordinate online procurement, payment recovery, and after-sales service for clients. Receivables Collection and Customer Relationship Maintenance: Responsible for collecting receivables from clients with payment terms, regularly provide after-sales service, continuously strengthen customer relationship building, and improve customer satisfaction and loyalty.At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.Ready to apply?Take the next step in your career, apply now and explore the opportunities we have to offer.