Account Lead

Virtucruit; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading marketing agency in Abu Dhabi is seeking an experienced Account Lead to drive client success and oversee multi-channel campaigns. The ideal candidate will have 8-12 years of account management experience and proven skills in relationship building, strategic planning, and team leadership within an agency setting. This role offers a dynamic environment where creativity and analytical skills are valued.

Qualifications

• 8-12 years of experience in account management or client servicing.
• Proven ability to manage large-scale, multi-channel campaigns.
• Excellent communication and negotiation skills.

Responsibilities

• Serve as primary contact for key clients.
• Develop strategic recommendations aligned with client goals.
• Lead and inspire a cross-functional account team.

Skills

Leadership

Client relationship management

Strategic thinking

Analytical skills

Marketing strategy

Presentation skills

Education

Bachelor's degree in Marketing, Communications, Business Administration or related field

Master's preferred

Job description

Overview

We are seeking an AccountLead to serve as the primary client contact and strategic advisor for high-value accounts. The ideal candidate will have extensive experience in account management within an agency environment, overseeing multi-channel marketing, advertising, and communications campaigns. This role requires strong leadership, strategic thinking, financial acumen, and the ability to drive client success while ensuring seamless collaboration across internal teams.

Responsibilities

• Client Leadership & Relationship Management - Serve as the primary contact and trusted advisor for key clients.
• Build and maintain long-term client relationships based on trust, performance, and strategic insight.
• Understand clients business objectives, market challenges, and industry dynamics to provide proactive solutions.
• Oversee the development and execution of integrated marketing, advertising, and communications campaigns.
• Lead client presentations, business reviews, and performance evaluations.

• Strategy & Planning - Develop strategic recommendations and campaign roadmaps aligned with client goals.
• Collaborate with planning, creative, digital, PR, and production teams to craft cohesive, insight-driven strategies.
• Ensure brand consistency and alignment with market positioning across all communication touchpoints.
• Monitor market trends and competitors to identify growth and innovation opportunities.

• Team Leadership & Collaboration - Lead, mentor, and inspire a cross-functional account team to deliver excellence.
• Foster collaboration across disciplines to ensure seamless execution.
• Allocate resources efficiently and oversee team performance, workload, and development.
• Promote a positive, solution-oriented, and accountable team culture.

• Financial Management - Oversee budgeting, pricing, and contract negotiations.
• Identify and pursue upselling opportunities within existing accounts.

• Performance & Quality Control - Ensure timely delivery of projects within scope and budget.
• Maintain quality and strategic integrity across all deliverables.

Qualifications

• Bachelors degree in Marketing, Communications, Business Administration, or related field (Masters preferred).
• 8-12 years of experience in account management, client servicing, or marketing strategy, preferably within advertising, PR, or integrated communications agencies.
• Proven ability to manage large-scale, multi-channel campaigns and high-value accounts.
• Strong understanding of marketing strategy, digital media, branding, and creative processes.
• Excellent communication, presentation, and negotiation skills.
• Demonstrated leadership and team management capabilities.
• Strong analytical, problem-solving, and financial management skills.
• Ability to thrive in a fast-paced, deadline-driven environment.
• Passion for creativity, innovation, and delivering measurable results.
• Prior agency experience is a MUST.