5-Star Housekeeping Ambassador — Guest Experience

Emaar; Dubai; On-site; AED 39,000 - 58,000; Full time

Job summary

Address Hotels + Resorts, part of Emaar Hospitality Group, is seeking a Housekeeping Ambassador for a premium 5* property in Dubai. The role focuses on delivering exceptional guest experiences, maintaining service standards, and proactive guest interactions.

Candidates should have 1+ year of relevant hotel experience, strong English, and a high school diploma or equivalent. Join a luxury hospitality brand known for elegant service and guest-centric culture.

Qualifications

• Previous experience in similar and/or related fields in a 5* Hotel.
• At least 1-year experience at same level.
• Proficient in English Language Minimum qualification required is High school diploma / higher secondary

Responsibilities

• Conduct all operational tasks in Housekeeping while living up to service standards and procedures.
• Go the extra (s)mile where you can.
• Timeliness in order taking and delivery of requests to guests.
• Prevent complaints and ensure adequate service recovery where needed.
• Pro-actively communicate with fellow Ambassadors, always with the Guest’s interests at heart.

Job description

Address Hotels + Resorts, part of Emaar Hospitality Group, is seeking a Housekeeping Ambassador for a premium 5* property in Dubai. The role focuses on delivering exceptional guest experiences, maintaining service standards, and proactive guest interactions.

Candidates should have 1+ year of relevant hotel experience, strong English, and a high school diploma or equivalent. Join a luxury hospitality brand known for elegant service and guest-centric culture.