11. Senior Officer – Talent Management and Employee Relations (UAE NATIONAL ONLY)

American University of Ras Al Khaimah; Ras Al Khaimah; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading higher education institution in Ras Al Khaimah is seeking a Senior Officer – Talent Management and Employee Relations. The ideal candidate will lead performance reviews, train staff, and ensure compliance with UAE labor laws. Strong communication and organizational skills are essential, along with 4-6 years of HR experience. The role emphasizes fostering a positive work culture and managing employee relations effectively.

Qualifications

• 4-6 years of relevant HR experience, preferably in higher education.
• Strong knowledge of UAE labor law and HR best practices.
• Ability to handle sensitive matters with discretion.

Responsibilities

• Lead the performance review process.
• Design and implement training programs.
• Foster a positive work culture.
• Ensure fair resolution of employee issues.
• Develop and update HR policies.
• Oversee visa processes for employees.
• Manage offboarding procedures.
• Issue experience certificates to departing employees.
• Coordinate security clearance procedures.

Skills

Communication skills

Interpersonal skills

Organizational skills

Problem-solving

Teamwork

Education

Bachelor’s degree in Human Resources, Business Administration or related field

Master’s degree (preferred)

Job description

Senior Officer – Talent Management and Employee Relations

(UAE NATIONAL ONLY)

American University of Ras Al Khaimah

General Information About Institution

The American University of Ras Al Khaimah (AURAK) is an independent co-education institution of Higher Education that provides an integrated American-style undergraduate and graduate education. All programs are accredited by the Ministry of Education of the UAE; additionally, it is accredited by the U.S. regional accreditation association, the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC). The American model of higher education ensures not only skills in specific academic fields, but also a general education curriculum that exposes students to new ideas and ways of thinking critically about local and global issues. AURAK is a young and rapidly growing university. AURAK is located in Ras Al Khaimah, one of the Northern Emirates and a rapidly growing region. The beauty of Ras Al Khaimah is reflected in its traditions and diverse landscapes — its white sandy beaches, the majestic Hajjar Mountains, the expansive desert and its sands dunes, and the many historical sites.

AURAK values diversity, inclusiveness and cultural authenticity where all individuals are treated based on their merits and abilities. AURAK is proud to be an equal opportunities employer and encourages applications from all qualified applicants irrespective of race, color, religion, gender, national origin, disability, or age.

About The Role

We are seeking a dynamic and experienced HR professional to join our team as a Senior Officer – Talent Management and Employee Relations. This role plays a key part in driving employee engagement, performance, and compliance across the university.

Key Responsibilities

• Lead the performance review process to ensure alignment with institutional goals and support employee growth.
• Design and implement training programs to enhance staff capabilities and career progression.
• Foster a positive work culture through regular feedback mechanisms and engagement initiatives.
• Ensure fair and lawful resolution of employee issues while maintaining compliance with regulatory standards.
• Develop and update HR policies to reflect best practices and support operational consistency.
• Oversee visa processes to ensure timely and compliant handling of employee and student documentation.
• Manage smooth and respectful offboarding procedures, ensuring proper documentation and exit formalities.
• Issue accurate and timely experience certificates to departing employees as part of the offboarding process.
• Coordinate security clearance procedures to meet institutional and regulatory requirements.

Qualifications & Experience

• Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s preferred).
• Minimum of 4-6 years of relevant HR experience, preferably in higher education or a similar sector.
• Strong knowledge of UAE labor law and HR best practices.
• Excellent communication, interpersonal, and organizational skills.
• Ability to work collaboratively and handle sensitive matters with discretion.

Language Proficiency Required

Fluent in English and Arabic

Competencies

• Service Excellence
• Professional Ethics and Integrity
• Problem-solving
• Time Management
• Teamwork

Reporting line

Manager of the Office of Human Resources.