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Senior Support engineer
Job summary
A consulting firm is seeking a Senior Support Engineer based in Durban. Candidates should have over 5 years of experience, strong technical skills in Windows and Mac OS, and proficiency in Microsoft Office 365. Responsibilities include providing Windows 11 support, managing Active Directory, and ensuring excellent customer service. This is a full-time position offering a dynamic work environment.
Qualifications
- 5+ years of experience as a support engineer.
- Strong knowledge of Windows and Mac OS environments.
- Proficiency in Microsoft Office 365 and Active Directory.
Responsibilities
- Windows 11 support administration, imaging, updates, and patch management.
- Microsoft Intune device enrolment and compliance management.
- Active Directory user and group management.
- Networking fundamentals such as LAN/WAN and DHCP.
- General end-user support across desktop and laptop environments.
Skills
Education
Tools
Our clients in the consulting space are on the hunt for a Senior Support engineer based in the Westville area. The ideal candidate should demonstrate strong technical capability and excellent customer service with notable hands‑on experience.
- Windows 11 support administration, imaging, updates and patch management
- Microsoft Intune device enrolment, policy deployment, compliance management and remote support
- Active Directory user and group management, OU structure, GPOs, password resets and account provisioning
- Networking fundamentals LAN / WAN, DHCP, DNS, VPN connectivity, wireless troubleshooting and endpoint connectivity issues
- General end‑user support across desktop, laptop and peripheral environments
- Matric and a tertiary qualification
- 5 – years experience as a support engineer
- Strong knowledge of Windows and Mac OS environments
- Proficiency in Microsoft Office 365, Active Directory and remote desktop tools
Employment Type: Full Time
Experience: years
Vacancy: 1
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.